Reinsurance Claims Advocate

LGBT Great; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading organization is seeking a Claims Advocate in London to join their Client Services team within Reinsurance Solutions. The role involves managing client relationships, supporting claim negotiations, and ensuring quality control on claims information. Ideal candidates will have a background in project management and an understanding of the insurance process, focusing on providing exceptional client service while working within an inclusive and supportive environment.

Benefits

Comprehensive benefits package

Two 'Global Wellbeing Days' annually

Agile work environment for work/life balance

Continuous learning culture

Qualifications

• Previous experience in project management and administration.
• Understanding of claims process and insurance industry.
• Claims experience is beneficial.

Responsibilities

• Supporting claim negotiation and settlement on complex claims.
• Managing client expectations and relationships.
• Analyzing claims data and ensuring quality control.

Skills

Client service focus

Analytical skills

Problem-solving

Communication skills

Tools

Microsoft Office

Job description

We’re hiring!

Aon is currently recruiting a Claims Advocate to join our UK Client Services team within Reinsurance Solutions based in London.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

About the role:

As a Claims Advocate, some of your main responsibilities will include:

• Supporting claim negotiation and settlement on more complex claims.
• Communicating and managing of the client expectation
• Building client relationships in tandem with Account Executive / Client Director
• Supporting carrier meeting for specific claim
• Identifying and reporting of contract drafting problems and errors
• Supporting claims data analysis and reporting
• Quality control of claims information

About you:

Your skills and expertise:

• Previous experience in project management and administration
• Understanding of claims process and insurance industry
• Claims experience is beneficial
• Highly focussed on client service and detail
• Excellent analytical and problem-solving skills.
• Good ability to work under your own initiative and as part of a team.
• Good knowledge of Microsoft Office including Word, Excel, and PowerPoint
• Good communication skills, both written and oral.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

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