Reinstatement Agent

Network Plus group; Worsley; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary based on experience

Equal Opportunity Employer

Armed Forces-friendly policy

Job summary

Network Plus group is recruiting a Reinstatement Agent to supervise reinstatement teams on our contract with United Utilities in Worsley. You will ensure work is delivered to the highest standards, with emphasis on safety and quality, across highways, building sites and private land.

The role requires experience in civils, tarmac and surface works, NRASWA qualification, and a full clean driving license. You will coach teams, manage programmes, and liaise with internal and client stakeholders to

Qualifications

• Experience in Utilities and Civils projects is required.
• NRASWA qualification is required.
• Full, clean driving licence is essential.
• Strong health and safety awareness is expected.
• Proficiency with basic software/tools is preferred.

Responsibilities

• Oversee reinstatement teams and daily activities.
• Organise labour cost-effectively, handling recruitment, discipline, wages and absences.
• Coach staff to achieve high-quality work first time.
• Manage frame/cover programme and ensure KPIs are met.
• Oversee defect programme and attend Highway Meetings.
• Liaise with Support Services and Street Works to manage liabilities.
• Ensure safety inspections and compliance with regulations.

Skills

Utilities industry experience

Civils projects experience

Health & Safety awareness

Driving license

Computer literacy

Education

NRASWA qualification

Job description

Description

As a Reinstatement Agent you will be responsible for supervising reinstatement teams across our contract. Previous experience with tarmac, Modular & Rigid surfaces work would be an advantage. We are looking for individual who take pride in their work to get it right first time to the highest standard of quality.

Department: United Utilities

Location: Worsley

Compensation: £30,000 - £45,000 / year

Description

As a Reinstatement Agent you will be responsible for supervising reinstatement teams across our contract. Previous experience with tarmac, Modular & Rigid surfaces work would be an advantage. We are looking for individual who take pride in their work to get it right first time to the highest standard of quality.

Your team’s tasks will be undertaken on public highways, building sites and private residential land, and must be undertaken in a safe and responsible manner. You will be working to meet the needs of the client in the most cost-effective manner. You will provide technical expertise, experience and work within a team to deliver a first-class service to our customers.

You will be able to engineer solutions on site and focus your teams on completing work right first time.

You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

This role could be an excellent development opportunity for someone looking to take the next step in their career. We’re happy to provide training and support for the right person who has the right attitude and transferable experience.

Key Responsibilities

We are looking for someone to:

• Have operational responsibility for the reinstatement teams and their in-day activities
• Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
• Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
• Help manage the frame and cover programme and ensure KPIs are met
• Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
• Have knowledge and experience of Reinstatement for Utilities
• Maintain a customer focus
• Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback
• Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude Understanding and complying with regulations including NRSWA
• Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
• Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

Skills, Knowledge & Expertise

• A good understanding and experience of the Utilities industry
• Previous experience working on Civils related projects
• NRASWA qualification
• Full and clean driving license
• Good awareness of health and safety
• Computer literate and familiar with basic software packages

Job Benefits

• We offer a competitive salary based on experience along with a full benefits package.
• Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
• We are Armed Forces-friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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