Regulatory Support Officer (Hybrid) – Housing Enforcement

Nottingham City Council; East Midlands; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Generous pension scheme

Hybrid working

Job summary

Nottingham City Council is advertising a hybrid role for a Safer Housing Proactive Enforcement officer in Nottingham. The position supports officers inspecting unlicensed properties within the City Boundary, focusing on properties requiring Selective Licences.

You will speak to landlords by phone, provide updates, maintain records, and manage case information across several systems. The successful candidate will have strong communication skills, excellent attention to detail, and the ability to

Qualifications

• Experience in housing, customer service, or administration is desirable.
• Strong communication skills and attention to detail are essential.
• Ability to plan and manage a reactive workload to meet deadlines.

Responsibilities

• Support officers investigating unlicensed properties within the City Boundary.
• Communicate with landlords by telephone and provide updates/guidance.
• Maintain accurate records and manage case information across multiple systems.
• Organise and prioritise a busy workload to deliver efficient service.

Skills

Workload planning

MS Office

Team collaboration

Prioritisation

Job description

Nottingham City Council is advertising a hybrid role for a Safer Housing Proactive Enforcement officer in Nottingham. The position supports officers inspecting unlicensed properties within the City Boundary, focusing on properties requiring Selective Licences.

You will speak to landlords by phone, provide updates, maintain records, and manage case information across several systems. The successful candidate will have strong communication skills, excellent attention to detail, and the ability to