Regulatory Learning Lead

JPMorganChase; Christchurch; On-site; GBP 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Regulatory Learning Lead to manage the global training lifecycle across EMEA, LATAM, and Canada.

The role collaborates with Compliance and SMEs to identify needs, develop learning solutions, and ensure timely, compliant training programs across regions. The successful candidate will drive cross-functional learning initiatives, oversee audits, and support regulatory examinations while maintaining governance and training records.

Qualifications

• Advanced proficiency in Excel and Microsoft Office.
• Strong analytical skills to interpret complex data.
• Experience managing multiple projects in a fast-paced environment.
• Excellent written and verbal communication with senior stakeholders.
• Strong stakeholder management and relationship-building capabilities.
• Ability to exercise sound judgment and deliver high-quality outcomes under tight deadlines.
• Experience using data visualisation and reporting tools.
• Ability to partner effectively with global and cross-functional teams.

Responsibilities

• Support the end-to-end regulatory training lifecycle across EMEA, LATAM and Canada.
• Partner with Compliance and SMEs to identify training needs, develop learning solutions.
• Deliver and oversee regulatory learning solutions across regions.
• Analyse training and compliance data to support regulatory, audit and control requests.
• Maintain accurate training and project records and governance documentation.
• Collaborate with global learning teams to resolve issues and enhance processes.
• Lead training-related projects and support continuous improvement initiatives.
• Support regulatory examinations, internal reviews, and audit activities related to training programmes.

Skills

Excel

Microsoft Office

Data interpretation

Project management

Communication

Stakeholder management

Attention to detail

Data visualization

Collaboration tools

Tools

Learning Management Systems (LMS)

Job description

Join a global team of regulatory compliance learning professionals and help shape how training is delivered across the firm. In this role, you will partner with Compliance, business stakeholders, and subject matter experts to develop and execute learning solutions that support a strong culture of compliance. You will have the opportunity to drive meaningful impact, influence key stakeholders, and support regulatory readiness across multiple regions.

As a Regulatory Learning Lead in the Firmwide Regulatory Learning team, you will manage the end-to-end regulatory training lifecycle across EMEA, LATAM, and Canada. You will partner with Compliance and subject matter experts to identify and assess training needs, develop learning solutions, and support regulatory and audit requirements. Your work will help ensure employees receive timely, effective, and compliant training programs that support the firm's global Compliance Program.

Job responsibilities

In this role, you will supportthe end-to-end training lifecycle for the EMEA, LATAM and Canada regions, specifically and:

• Partner with Compliance stakeholders to identify, assess, and prioritise regulatory training requirements.
• Deliver and oversee regulatory learning solutions across EMEA, LATAM, and Canada.
• Build and manage training audiences and assignment criteria in partnership with subject matter experts.
• Serve as a key point of contact for Compliance, responding to enquiries and requests for information.
• Analyse training and compliance data to support regulatory, audit and control-related requests.
• Manage instructor-led training program processes and maintain associated documentation and repositories.
• Lead training-related projects and support continuous improvement initiatives.
• Maintain accurate training/project related records and governance documentation to comply with firmwide control standards.
• Collaborate with global learning teams to resolve issues, implement solutions, and enhance processes.
• Participate in cross-functional learning initiatives that support global business priorities.
• Support regulatory examinations, internal reviews, and audit activities related to training programmes.

Required qualifications, capabilities, and skills

• Advanced proficiency in Microsoft Excel, Microsoft Office applications, and collaboration tools.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Experience managing multiple projects and priorities in a fast-paced environment.
• Excellent written and verbal communication skills with the ability to present information to senior stakeholders.
• Strong stakeholder management and relationship-building capabilities.
• Ability to exercise sound judgement and make informed decisions in complex situations.
• Strong attention to detail and a robust control and risk management mindset.
• Experience responding to audit, regulatory, or control-related requests.
• Ability to work independently and deliver high-quality outcomes under tight deadlines.
• Experience using data visualisation and reporting tools.
• Demonstrated ability to partner effectively with global and cross-functional teams.

Preferred qualifications, capabilities, and skills

• Experience working within regulatory compliance, risk, controls, audit, or learning functions.
• Familiarity with learning management systems and training administration processes.
• Experience supporting regulatory examinations or internal audit reviews.
• Knowledge of training governance, compliance frameworks, or regulatory requirements.
• Experience leading process improvement or operational efficiency initiatives.
• Ability to influence stakeholders across multiple functions and geographic regions.
• Experience working in a global, matrixed organisation.