Registration Technician

Sandwell Local Area Partnership; Oldbury; On-site; GBP 26,000 - 34,000; Full time

Job summary

Sandwell Registration Services is seeking a dedicated individual to join the Bereavement Services team at one of its crematoria or cemeteries. The role focuses on delivering burial and cremation services with a high standard of customer care and empathy.

The position involves grounds maintenance, operating large plant and machinery, meticulous record keeping and ensuring the security of council assets. You may deputise for the Senior Registration Technician and will regularly use ICT

Qualifications

• Experience in a cemetery, crematoria, grounds maintenance or similar environment.
• A vocational qualification and/or equivalent qualifications in English and Maths to support operational delivery.
• Provisional licence to operate the required machinery.

Responsibilities

• Deliver burial and/or cremation services and related tasks.
• Maintain grounds to a high standard and liaise with bereaved families.
• Operate large plant and machinery.
• Record keeping.
• Security of council assets.
• Deputise in the absence of the Senior Registration Technician.
• Regularly use ICT applications.

Skills

Customer service

Empathy

Record keeping

ICT literacy

Liaison with families

Teamwork

Education

Vocational qualification

English & Maths qualifications

Tools

Provisional licence to operate machinery

Job description

Sandwell Registration Services are seeking to employ a suitable individual to be part of their award-winning Bereavement Services team. Located in one of its crematoria or cemeteries, we are looking for a conscientious and empathetic individual, putting customer service at the centre of everything you do.,

• Delivering services related to burial and/or cremation services and all associated tasks.
• Responsibility for grounds maintenance activities to a high standard as well as regular liaison with bereaved families.
• The ability to operate large plant and machinery.
• Record keeping.
• Security of council assets
• Deputising in the absence of the Senior Registration Technician
• The regular use of various ICT applications.

Whilst personal development and training will be provided, experience in a cemetery, crematoria, grounds maintenance or other similar environment is required.

• A vocational qualification and/or equivalent qualifications in English and Maths, with the ability to apply these skills to support the effective operational delivery of Registration Services.
• A provisional licence in order to operate required machinery.

This is a permanent full-time role, with standard working hours of 37 hours per week.