Registration Technician

Wollborg Michelson Personnel Service Inc; Oldbury; On-site; GBP 23,000 - 29,000; Full time

Job summary

Sandwell Metropolitan Borough Council, Sandwell Registration Services is seeking a conscientious and empathetic individual to join the Bereavement Services team. The role involves delivering burial and/or cremation services, grounds maintenance, and regular liaison with bereaved families.

Based at a crematorium or cemetery, duties include operating large plant and machinery, keeping records, and deputising for the Senior Registration Technician when needed.

Qualifications

• Requires vocational qual in English and Maths to support operational delivery.
• Provisional licence required to operate machinery.

Responsibilities

• Deliver burial and/or cremation services and related tasks.
• Maintain grounds to a high standard and liaise with bereaved families.
• Operate large plant and machinery as needed.
• Record keeping.

Skills

Customer service

Empathy

English proficiency

Maths

Education

Vocational qualification in English and Maths

Job description

Sandwell Metropolitan Borough Council, Sandwell Registration Services are seeking to employ a suitable individual to be part of their award-winning Bereavement Services team. Located in one of its crematoria or cemeteries, we are looking for a conscientious and empathetic individual, putting customer service at the centre of everything you do.

Key responsibilities

• Delivering services related to burial and/or cremation services and all associated tasks.
• Responsibility for grounds maintenance activities to a high standard as well as regular liaison with bereaved families.
• The ability to operate large plant and machinery.
• Record keeping.
• Security of council assets
• Deputising in the absence of the Senior Registration Technician
• The regular use of various ICT applications.

Whilst personal development and training will be provided, experience in a cemetery, crematoria, grounds maintenance or other similar environment is required.

Essential Requirements

• A vocational qualification and/or equivalent qualifications in English and Maths, with the ability to apply these skills to support the effective operational delivery of Registration Services.
• A provisional licence in order to operate required machinery.

Additional Information

• This is a permanent full-time role, with standard working hours of 37 hours per week.

This a great opportunity to join an award-winning team, providing services to the residents of Sandwell and beyond at key moments in their lives.

Closing date: Friday 23rd October 2026

https://www.sandwell.gov.uk/WeAreSandwell/council/story