Registration Support Officer

Peterborough City Council; Peterborough; On-site; GBP 22,000 - 30,000; Full time

Job summary

A dynamic role awaits at Peterborough Register Office as a Registration Support Officer. Engage with the community while assisting in vital ceremonies and managing records within a busy office setting. Your excellent administrative skills and ability to handle sensitive situations will shine in this fulfilling position.

Benefits

Generous annual leave starting at 25 days plus bank holidays

Sick pay and participation in the local government pension scheme

Access to discounts via Vivup

Option to buy additional annual leave (pro-rata)

Flexible bank holiday arrangements

Development opportunities, including apprenticeships

Paid volunteering hours annually

Employee Recognition Awards

Paid leave for foster carers

Qualifications

• Excellent administration and interpersonal skills are essential.
• Demonstrated calmness and tact, especially in emotional situations.
• Ability to work independently and as part of a team.

Responsibilities

• First point of contact at reception, assisting with citizenship ceremonies.
• Ushering and registering marriages and civil partnerships.
• Performing various administrative tasks in a busy office environment.

Skills

Administration

Interpersonal skills

Tact

Confidence in public speaking

Job description

All About The Role

We are seeking a Registration Support Officer to join the team at Peterborough Register Office. The role involves working four days a week: Tuesday, Wednesday, Thursday, and Friday.

You will be the first point of contact at reception, assist with citizenship ceremonies, and work with archives to produce historical certificates. Additionally, you will be involved in ushering and registering marriages and civil partnerships, requiring confidence in front of an audience. The role also includes various administrative tasks supporting our services.

All About You

Excellent administration and interpersonal skills are essential. You should demonstrate calmness and tact, especially in emotional or confidential situations. The role requires working independently and as part of a team, with daily responsibilities varying.

This is a demanding position in a busy office environment. If you have the relevant experience and enthusiasm, we would love to hear from you.

Please Note

Regulation 5 of the Registration of Births, Deaths and Marriages Regulations 1968 (SI 1968/2049) disqualifies individuals who:

• are undischarged bankrupt or subject to certain debt restrictions;
• have been a member of a relevant council or committee in the past 12 months;
• are employed by a local authority in related duties;
• hold specific religious or professional offices that conflict with registration duties;
• are involved in burial, cremation, life insurance, or related businesses.

Our Employee Benefits

We offer a range of benefits including:

• Generous annual leave starting at 25 days plus bank holidays;
• Sick pay and participation in the local government pension scheme;
• Access to discounts via Vivup, including online and in-store offers, and schemes like Cycle to Work;
• Option to buy additional annual leave (pro-rata);
• Car lease schemes;
• Flexible bank holiday arrangements;
• Tax-advantaged pension contributions through Shared Cost AVCs;
• Development opportunities, including apprenticeships;
• Paid volunteering hours annually;
• Participation in our equality, diversity, and inclusion network;
• Employee Recognition Awards;
• Paid leave for foster carers.

  All About Our Commitments

  We are committed to equality, diversity, and inclusion, welcoming applicants from all backgrounds, especially those from underrepresented groups, including disabled individuals, care leavers, and minority ethnic communities. We aim to make our recruitment process accessible; please contact [e-mail] for reasonable adjustments during application or interview stages.