Registration Officer - Ceremonies | Lancaster

Lancashire County Council; Lancashire; On-site; GBP 27,000 - 29,000; Part time

Benefits offered by this job

Local Government Pension Scheme with 


26 days annual leave

Vivup staff discount

Career development opportunities

Job summary

Lancashire County Council is recruiting a Registration Officer to join their Registration Service in Lancaster. You will register or conduct statutory ceremonies at council offices or approved venues, working within annualised hours and pro rata salary.

The role requires strong customer service, organisation, and digital record-keeping skills, with full training provided on processes within a strict legal framework.

Qualifications

• Excellent customer service skills with the customer at the heart of every conversation.
• Organised with good time management when completing tasks.
• Strong digital skills to create and maintain accurate records promptly.
• Confident communicator able to handle a wide range of customers within a strict legal framework; full training provided.

Responsibilities

• Register or conduct statutory ceremonies at registration offices, external approved venues, or religious buildings within Lancashire County Council boundaries.
• Support busy ceremony programme and ensure records are accurate and up to date.

Skills

Customer service

Time management

Digital record-keeping

Communication skills

Job description

Job Description

Salary £26,847 - £29,071 Per Annum Pro Rata | Permanent, Part Time, 312 Annualised Hours | Registration Service | Lancaster

Please note that we are unable to offer sponsorship for this role

Join Our Team as a Registration Officer at Lancashire County Council! Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Registration Officer!

What you'll be doing

Working on our busy ceremony programme, registering or conducting statutory ceremonies at our registration offices or at our external approved venues or sometimes in religious buildings; all premises you attend will be within the boundary of Lancashire County Council.

Our ideal applicant will

• Have excellent customer service skills, putting the customer at the heart of every conversation.
• Be organised and have good time management when completing tasks.
• Possess strong digital skills to create and maintain accurate records promptly.
• Be a confident communicator, able to deal with a wide range of customers; you will be able to remain personable whilst asking technical questions and operating within a stringent legal framework. Full training on our processes will be provided to equip you with the necessary knowledge.

Annualised hours

These roles are annualised contracts, meaning you will work your hours over the year, for example 416 or 520 etc., but the hours you work each week will vary depending on demand. The annual salary will be pro‑rata. Work patterns are agreed in advance in accordance with the needs of the service but caveat that there may be occasions when the officer is required to work outside of this pattern.

For a better understand of the role, please view our informational video here .

Closing Date

25/10/2026

If you would like an informal discussion or any further information, please contact Claire Hallett on 01254 220641.

Why join us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.

In return for your passion and expertise, we offer a generous benefits package, which includes:

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave, which increases with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and have the option to buy additional leave each year.
• Our staff discount scheme in partnership with Vivup, allowing you to access discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars.
• Access to fantastic development and career opportunities.

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028. If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation. Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.