Registered Service Manager - Supported Accommodation & Supported Lodgings

Dudley Metropolitan Borough Council; Metropolitan Borough of Solihull; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Relocation assistance

Pension scheme

Training opportunities

25 days annual leave

Leave buy/sell

Wellbeing programme

Job summary

Dudley Metropolitan Borough Council is recruiting a Registered Service Manager to lead the new Supported Accommodation and Supported Lodgings services in Solihull. You will oversee Training Flats, ensure safeguarding and regulatory compliance, and support young people aged 16–25 to gain life skills and semi-independence.

You will line-manage Floating Support Workers, shape the Service's purpose and workforce plan, and work with multi-disciplinary teams to deliver high-quality care in a safe,

Qualifications

• OFSTED registration as Residential Care Manager or equivalent experience in residential/supported accommodation.
• At least two years’ experience in the last five years managing and/or working in residential support (statutory requirement).
• Experience leading a team within a regulated setting.
• Knowledge of The Supported Accommodation (England) Regulations 2023, safeguarding and children protection procedures.
• Driving licence and car ownership; able to drive.

Responsibilities

• Oversee the setup and running of Training Flats in Solihull.
• Support 16–25 year olds with risk assessments and care plans to promote semi-independence.
• Register and supervise the Supported Lodgings service with Ofsted compliance.
• Collaborate with housing to support care leavers and Staying Put arrangements.
• Line manage Floating Support Workers to create a safe, homely environment.
• Deliver the Service’s Statement of Purpose and Workforce Plan; ensure regulatory compliance.
• Ensure high-quality care and staff sufficiency in line with policies and regulations.

Skills

Partnership working

Relationship building

Resilience

Team leadership

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

REGISTERED SERVICE MANAGER - SUPPORTED ACCOMMODATION & SUPPORTED LODGINGS 16-25

Salary up to £55,224 per annum. This salary includes two atypical increment payments for working an on-call rota.

Hours: 37 hours per week.

We have a fabulous opportunity for a child focused, passionate and experienced Registered Service Manager to join us at this exciting time, as we launch our new Supported Accommodation and Supported Lodgings services in Solihull.

About this Role

As Registered Service Manager, you will oversee the setting up and running of our Training Flats provision in Solihull. Working closely with the Responsible Individual and colleagues across Children's Services and Adult Care, you will support children and young people aged 16 - 25, ensuring that risk assessments and care plans are appropriately implemented and our Children and young people are supported to learn and develop new life skills to work towards semi-independence.

In addition, you will work closely with our Fostering Service to setup and register our Supported Lodgings service, ensuring we are compliant with Ofsted Regulations, as the Registered Service Manager for this service too.

You will also work with colleagues in housing to support children and young people in line with the Care Leavers Protocol and support our PAs with Staying Put arrangements.

You will line manage, motivate and inspire a committed staff team of Floating Support Workers to create a service that is safe, comfortable, and truly feels like home.

Your responsibilities will include shaping and delivering the Service's Statement of Purpose, Workforce Plan and all regulatory documents, while managing the team to meet required standards as set out in the regulations and quality standards.

You will be accountable for delivering high-quality care that meets the needs of children and young people, advocating for their well-being. You will also ensure the service is appropriately staffed and operates in line with company policies, procedures, and the expectations of the Regulatory Body.

This is a pivotal role in the lives of the children and young people we care for, requiring genuine dedication and long-term commitment.

Our Offer to You

In return, you will have the opportunity to influence and shape this service as it grows and develops. You'll receive support from a strong leadership team who share your commitment and recognise the importance of continuous professional development in bringing this vision to life, to enable our children to reach their full potential and succeed in their journey to adulthood, no matter what.

We are proud to offer our employees a supportive working environment, where valued team members thrive. We also offer:

• A competitive salary that includes atypicals payments for working an on call rota
• A wide range of support to those willing to relocate to join our team, including up to £6,500 towards the cost of moving house (to qualify, candidates must live more than 25 miles away from their new place of work).
• Local government pension with 6.8% (subject to annual review/change) section contribution.
• Access to high quality training through our social care academy,
• 25 days annual leave rising to 30 days after 5 years of service.
• The opportunity to buy up to 10 days of additional leave per year.
• An extensive wellbeing offer, including access to our free 24 hour employee assistance programme
• Generous staff benefits including staff discounts.

About You

We are looking for a Registered Service Manager who really listens and cares about what our children have to say. Someone who knows that every child is different and is keen to really understand each and every one of them.

To be successful in this role, you will also have OFSTED Registration as a Residential Care Manager within Residential or Supported Accommodation Setting OR significant experience in supported accommodation, leaving care or regulated settings AND will be able to apply and be confirmed as Ofsted Registered Service Manager within six months of appointment.

You will also need:

• Level 5 Diploma Level 5 Diploma in Leadership for Health and Social Care and Young people's services (or equivalent) OR commitment to successfully complete within 3 years of appointment.
• At least two years' experience within the last five years of managing and/or working within a position relevant to residential support of children or adults (statutory requirement) e.g. a residential / supported accommodation setting.
• Experience of managing/leading a team within a regulated setting.
• A sound knowledge of relevant legislation including The Supported Accommodation (England) Regulations 2023, safeguarding and children protection practice, procedures and legislation
• Excellent partnership working and relationship building skills
• The resilience to drive forward continuous improvement and deliver the exceptional care our children and young people deserve.

Contact Us

For further information or an informal discussion about this fabulous opportunity, please contact Cameron Bradley-King, Residential Operations Manager & Responsible Individual at [e-mail] .

For more information about all the great benefits of working for Children's Services in Solihull,

Closing Date

Sunday 27 September 2026

Please note, applications may be reviewed and interviews carried out at regular intervals during this recruitment window, therefore candidates are advised to submit their application as soon as possible.

We reserve the right to close this job upon receiving sufficient interest.

Further Information

Please note, we are not accepting CV's for this opportunity.

This is an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.

Applicants must be able to drive, have a driving licence and be a car owner, however for disabled applicants, reasonable adjustments will be made where required.

This post is subject to schedule 2 checks, including satisfactory references under our safer recruitment procedures, a DBS check and a pre-employment medical questionnaire.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attached documents TP-196-2460 - JDPS - Registered Service Manager - SA&SL (1).docx