Registered Service Manager

Creative Support; Reading; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

33 days Annual Leave

Enhanced DBS paid by employer

Job summary

Creative Support seeks an experienced Service Manager to oversee a portfolio of supported living services across Oxford and Reading. The role focuses on ensuring high-quality care for individuals with learning disabilities, mental health needs and complex needs, with operational responsibility across multiple sites.

You will lead service mobilisation for a new Reading service due to commission in mid-2026 and drive compliance, performance and stakeholder engagement to secure successful launches

Responsibilities

• Provide strong operational oversight across multiple services
• Support and develop staff teams
• Maintain compliance and quality standards
• Mobilise and commission new services
• Build positive relationships with stakeholders, families, and commissioners

Job description

Up to £40,267 per annum

Oxford & Reading

Full-Time

We are seeking an experienced and motivated Service Manager to oversee a portfolio of supported living services across Oxford and Reading, supporting individuals with learning disabilities, mental health needs and complex needs.

You Will Have Operational Responsibility For

• One supported living service in Oxford, supporting a diverse group of clients. Two individuals within this service are currently regulated.
• Four small supported living services in Reading, none of which are currently regulated.

In addition, an exciting new service in Reading is currently being built and is due to be commissioned in June/July 2026. This presents a fantastic opportunity to lead the mobilisation process, shape the service from the ground up, and oversee its successful launch and ongoing operation.

About The Services

• All five services in Reading are located in close proximity, with three situated next door to one another.
• The portfolio currently delivers approximately 800 commissioned hours per week.
• Your time will be shared across both locations, with an expected presence in Oxford three days per week, and oversight across Reading services alongside this.

We are looking for a confident leader who can:

• Provide strong operational oversight across multiple services
• Support and develop staff teams
• Maintain compliance and quality standards
• Successfully mobilise and commission new services
• Build positive relationships with stakeholders, families, and commissioners
• This is an excellent opportunity for a proactive manager who thrives in a dynamic environment and wants to play a key role in developing and expanding high‑quality supported living services.

Vacancy Reference Number: 93388

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti‑racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS