Registered Service Manager

Real Life Options; Falkirk; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Mileage paid 35p per mile

Health Cash Plan

Life Cover £10,000

Employee Assistance Programme

Discounts via Reward Gateway

Cycle to Work Scheme

Financial wellbeing support

Refer a Friend bonus

Staff recognition initiatives

Blue Light discount programme

Job summary

Real Life Options seeks a Registered Service Manager to lead Montana Home Care in Falkirk, ensuring high-quality, person-centred support and regulatory compliance.

The role requires SSSC registration, leadership experience in care at home, and a commitment to staff development. You will oversee daily operations, audits, and build strong community relationships, with a clear path for service growth.

Qualifications

• SSSC registration or eligible for registration.
• SVQ Level 4 in Care and Management.
• Minimum 2 years' management or supervisory experience within a Care at Home setting.
• Strong leadership, communication, and organisational skills.
• Experience in quality assurance, staff supervision, and person-centred care.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Oversee the day-to-day management of the service.
• Ensure compliance with Care Inspectorate, SSSC, and statutory requirements.
• Lead, support, and develop care and office staff.
• Monitor service quality through audits, reviews, and continuous improvement initiatives.
• Build positive relationships with service users, families, local authorities, and other stakeholders.
• Support business growth and service development opportunities.

Skills

Leadership

Communication

Organisational skills

Staff supervision

Person-centred care

Quality assurance

Education

SVQ Level 4 in Care and Management

Job description

Registered Service Manager - Montana Home Care

Interviews taking place 12th and 13th of October 2026

Location: Montana Home care, Falkirk

Job Type: Full-Time, Permanent

Salary: £35,000 per year

About the Role

We are looking for an experienced and motivated Registered Service Manager to lead our Home Care service. You will be responsible for ensuring the delivery of high-quality, person-centred care, maintaining regulatory compliance, and supporting the development of a dedicated care team.

Key Responsibilities

• Oversee the day-to-day management of the service.
• Ensure compliance with Care Inspectorate, SSSC, and statutory requirements.
• Lead, support, and develop care and office staff.
• Monitor service quality through audits, reviews, and continuous improvement initiatives.
• Build positive relationships with service users, families, local authorities, and other stakeholders.
• Support business growth and service development opportunities.

Essential Requirements

• SSSC registered or eligible for registration.
• SVQ Level 4 in Care and Management.
• Minimum 2 years' management or supervisory experience within a Care at Home setting.
• Strong leadership, communication, and organisational skills.
• Experience in quality assurance, staff supervision, and person-centred care.
• Full UK driving licence and access to a vehicle.

What We offer

We value our team members and offer a comprehensive benefits package, including:

• 28 days of paid holiday (including bank holidays, pro-rata)
• Accredited training and ongoing development
• Employer contributory pension scheme
• Mileage paid at 35p per mile (up to 10,000 miles per year)

Additional benefits include:

• Health Cash Plan (available for full and part-time staff)
• £10,000 Life Cover
• Employee Assistance Programme, including medical and counselling support
• Discounts through our Reward Gateway platform
• Cycle to Work Scheme
• Financial wellbeing support
• Refer a Friend bonus scheme
• Staff recognition initiatives
• Access to the Blue Light discount programme

Join Real Life Options Group, a values-driven organisation committed to inclusion, empowerment, and high-quality support.

We are an equal opportunities employer. If you have a disability, medical condition, or learning difficulty that may affect your performance during selection, we are happy to make reasonable adjustments. Let us know how we can support you.

Closing date - 2nd October 2026

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