Registered Manager - Medium Sized Elderly Nursing Home

Compass Associates; Staines-upon-Thames; On-site; GBP 70,000 - 75,000; Full time

Benefits offered by this job

Performance bonus up to £6,000

Supportive leadership team

Private-funded resident focus

Job summary

Compass Associates are recruiting an experienced Home Manager for a Nursing, Dementia and Residential care home in Surrey. The role requires visible leadership to drive quality improvement, governance and regulatory compliance within a family-owned provider.

The home operates at ~80% occupancy with a strong private-funded base. You will develop a capable management team and steer occupancy growth, balancing budgets and resident experiences.

Qualifications

• Experience managing an elderly Nursing, Dementia or Residential care home.
• Track record of improving quality standards and delivering positive CQC outcomes.
• Strong commercial awareness, including occupancy growth, private fee generation and budget management.
• Excellent leadership and communication skills with a collaborative, hands-on approach.
• Passion for developing people and creating positive workplace cultures.
• NVQ Level 5 in Leadership & Management (or equivalent).

Responsibilities

• Lead a well-established Nursing, Dementia and Residential care home through the next stage of its quality improvement journey.
• Build an open, transparent and values-led culture centred around outstanding resident care.
• Work with an experienced senior leadership team to support operational excellence.
• Improve governance, quality assurance and regulatory compliance.
• Develop and mentor the management team to drive engagement and accountability.
• Drive occupancy growth while maintaining a strong private-funded profile.
• Oversee budgets and resources to support long-term sustainability.

Skills

Leadership

Communication

People development

Commercial awareness

CQC improvement

Education

NVQ Level 5 in Leadership & Management

Job description

Home Manager | Premium Elderly Nursing, Dementia & Residential Care Home

Staines, Surrey

Are you an inspiring Home Manager who believes exceptional care starts with exceptional leadership?

Do you enjoy building engaged teams, improving quality and creating a culture where residents and colleagues flourish?

Would you like to join a family-owned provider where decisions are made for the benefit of residents- not shareholders - and where investment is continually made back into the homes?

If so, this could be one of the most rewarding Home Manager opportunities currently available in the Area

Compass Associates are proud to be partnering with a highly respected, family-owned elderly care provider to recruit an experienced Home Manager for one of their established Nursing, Dementia and Residential Care Homes in Surrey.

This is far more than a replacement management appointment.

Following the departure of a long-standing Home Manager who dedicated several successful years to the group, the provider is seeking a visible, compassionate and commercially astute leader who can build upon strong foundations whilst leading the home into its next phase of success.

The home is a well-established, medium-sized service operating at 80% occupancy, with an impressive 75% private-funded resident base. It enjoys an excellent local reputation and offers genuine potential to further strengthen occupancy, enhance quality outcomes and continue delivering exceptional resident experiences.

Whilst the home is currently rated Requires Improvement following its 2024 CQC inspection, the provider has responded proactively. A highly experienced operational team is already embedded within the service, delivering a comprehensive improvement programme and providing the successful Home Manager with first-class support, governance and resources.

This is an organisation that believes outstanding care is achieved by investing in people.

As a family-run business, profits are continually reinvested into the homes, providing excellent facilities, meaningful staff development, modern care systems and the operational support required for Home Managers to succeed. Decisions are made quickly, bureaucracy is kept to a minimum and senior leaders remain highly visible and accessible.

The successful Home Manager will be empowered to lead with authenticity, develop an engaged workforce and create a culture where residents, relatives and colleagues genuinely feel valued.

The Opportunity

• Lead a well-established Nursing, Dementia and Residential care home through the next stage of its quality improvement journey.
• Build an open, transparent and values-led culture centred around outstanding resident care.
• Work alongside an experienced senior leadership team committed to supporting operational excellence.
• Continue improving governance, quality assurance and regulatory compliance.
• Develop and mentor an established management team, creating high levels of engagement and accountability.
• Drive occupancy growth whilst protecting the home's strong private-funded profile.
• Manage financial performance, budgets and resources to ensure long-term sustainability.
• Build meaningful relationships with residents, relatives, healthcare professionals and the local community.

The Ideal Home Manager

This appointment will suit an experienced Home Manager who leads through visibility, integrity and emotional intelligence.

You will naturally build trust with your team, inspire confidence throughout the home and understand that outstanding care is created through strong leadership rather than process alone.

You'll also possess:

• Previous experience managing an elderly Nursing, Dementia or Residential care home.
• A demonstrable track record of improving quality standards and delivering positive CQC outcomes.
• Strong commercial awareness, including occupancy growth, private fee generation and budget management.
• Excellent leadership and communication skills with a collaborative, hands-on approach.
• A passion for developing people and creating positive workplace cultures.
• NVQ Level 5 in Leadership & Management (or equivalent).
• Clinical qualification welcomed but not essential. The provider's preference is for an experienced non-clinical Home Manager, although flexibility is available for an exceptional clinical candidate.

Why Join This Provider?

• Family-owned organisation with an outstanding reputation for supporting its Home Managers.
• Profits reinvested directly back into the homes rather than distributed externally.
• Highly supportive operational leadership with genuine autonomy for managers.
• Established improvement plan already in place with experienced regional support.
• Strong private-funded resident profile offering excellent commercial foundations.
• Opportunity to make a lasting impact within a respected and growing care provider.
• Competitive salary of £70,000 - £75,000 plus a performance-related bonus of up to £6,000 per annum.

Location

The home is commutable from Staines-upon-Thames, Windsor, Egham, Chertsey, Weybridge, Ashford, Sunbury-on-Thames, Feltham, Slough, Hounslow, Woking and surrounding Surrey, Berkshire and West London locations.

Summary

This is an outstanding opportunity for an experienced Home Manager seeking a role where leadership, culture and quality are genuinely valued.

You’ll inherit an established service with excellent commercial foundations, work alongside an experienced support team and have the autonomy to lead meaningful improvements within a provider that places residents and colleagues at the heart of every decision.

If you're looking to join a family-owned organisation that invests in its people, empowers its leaders and is committed to delivering exceptional care, we'd love to hear from you.