Registered Care Manager

Helping Hands Home Care; Norwich; On-site; GBP 40,500 - 49,500; Full time

Benefits offered by this job

25 days’ holiday (rising to 27 with service)

Blue Light Card

Employee Assistance Programme

Staff recognition rewards

Job summary

A leading home care provider is seeking a dynamic Registered Care Manager for their thriving Norwich branch. This role encompasses leading a motivated team, ensuring compliance, and driving growth in the delivery of care. Candidates should possess leadership experience in CQC-regulated services and have strong leadership abilities. Competitive salary up to £45,000 plus benefits, including career progression opportunities and generous holiday allowance.

Qualifications

• Leadership experience in a CQC-regulated service.
• Proven ability to plan, prioritise, and perform under pressure.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Hold CQC registration and ensure compliance and safety.
• Lead, inspire, and develop the team for excellent customer experiences.
• Drive business growth by building local networks.

Skills

Leadership

Compliance Understanding

KPI Management

Customer-Focused Service

Education

NVQ Level 5 in Leadership for Health & Social Care (or working towards)

Job description

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Helping Hands Home Care provided pay range

This range is provided by Helping Hands Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Helping Hands Home Care

Lead one of our most successful branches — and take it to the next level.

Our Norwich branch is thriving, delivering over 900 hours of care every week. We’re now looking for a dynamic, people-focused Registered Care Manager to take the lead, inspire the team, and drive continued growth.

Whether your background is in home care, residential care, supported living, or another CQC-regulated service, if you have a proven track record in compliance, leadership, and delivering results, we want to hear from you.

Why you’ll love this role

• Up to £45,000 salary plus benefits
• A flagship branch with strong foundations and huge growth potential
• Full autonomy to lead, with the backing of a national brand
• A motivated branch team ready to succeed
• Career progression into senior leadership as we grow
• 25 days’ holiday (rising to 27 with service)
• Blue Light Card, Employee Assistance Programme, and staff recognition rewards

What you’ll be doing

As Registered Care Manager, you will:

• Hold CQC registration and ensure the highest standards of compliance and safety
• Lead, inspire, and develop your team to deliver excellent customer experiences
• Drive business growth — spotting opportunities, building local networks, and recruiting great people
• Take full responsibility for meeting KPIs, managing budgets, and achieving commercial success
• Build trusted relationships with customers, families, regulators, and local stakeholders
• Champion continuous improvement and encourage new ideas to help the branch thrive

You’ll have the freedom to run the branch like it’s your own business — with the support of our Head of Operations, Area Care Manager, and National Quality Team.

What we’re looking for

• Leadership experience in a CQC-regulated service (health or social care)
• Strong understanding of compliance and safeguarding responsibilities
• Experience delivering results and working to KPIs
• NVQ Level 5 in Leadership for Health & Social Care (or working towards)
• Proven ability to plan, prioritise, and perform under pressure
• A growth mindset and a passion for customer-focused service
• Full UK driving licence and access to your own vehicle

Why Helping Hands?

Since 1989, we’ve been helping adults of all ages to live independently at home. With over 150 branches nationwide, we’re one of the UK’s most respected care providers — but it’s our local managers and teams who make the real difference.

We’ll give you the tools, training, and support to excel — plus a genuine opportunity to make your mark on one of our most exciting branches.

Ready to lead a flagship branch and shape its future success?

Apply now and take the next step in your leadership career.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Health Care Provider

• Industries

  Hospitals and Health Care

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