Regional Trainer

Manchester Arndale; United Kingdom; Remote; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Discounts via Hapi app

Wagestream access (earned wage app)

OCS Academy digital learning

Job summary

OCS UK & Ireland is seeking a Regional Trainer to design and deliver practical learning and development solutions aligned with contract requirements. You will work with the Court Security Director, Head of Security Operations, and Operations teams to extend skills within the business and ensure compliance.

The role requires travel across the South Wales and South-West England region; overnight stays may be required, with travel/accommodation costs covered by the employer.

Qualifications

• Recognised training qualification (e.g. Level 3 AET or CIPD or equivalent).
• First Aid instructor qualification desirable, not required.
• Enhanced Physical Intervention desirable, not required.
• Experience in learning & development roles; able to design and deliver training in a fast-paced environment.
• Experience coordinating internal and external training resources to meet objectives.

Responsibilities

• Foster effective relationships with senior stakeholders to ensure training is identified, prioritised and compliant.
• Create, deliver and maintain contract-specific training materials addressing skill gaps.
• Provide regional training delivery and support within the remit.
• Deliver training from the "skills matrix" scope for all staff.
• Grow Apprenticeship pipeline and manage enrolment in line with strategy.
• Attend stakeholder meetings to update on training activity.
• Collaborate with internal departments to sign off on training content.

Skills

Verbal communication

Written communication

Data analysis

Education

Level 3 AET

CIPD qualification or equivalent

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 - we value and motivate our people.


• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.


• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.


• Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!


• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working with the Court Security Director, Head of Security Operation, Training Coordinator, Operations management teams and wider OCS support functions to design and deliver effective practical learning and development solutions that are compliant with contract requirements and extend the operational and people skills within our business.

Reporting directly to the Regional Senior Manager to ensure all staff are trained within a controlled contract specific training matrix that reflects the integrated management system.

The Regional Trainer must have a training background (with preferred qualification e.g. Level 3 AET) and have hands on experience of training with an operational environment, ideally the security sector. You must also be willing to travel extensively within the South Wales & South-West England Region. Overnight stays may be required on regular basis. Travel/accommodation cost covered by the employer.

Main Duties & Responsibilities of the Role:

• Foster effective and collaborative working relationships with the Court Security Director, Head of Security Operations, HRBP, Training Coordinator, Operations management teams and wider OCS Support functions including Learning and Development to ensure that all Training activity is identified, prioritised and compliant.


• Create, deliver and maintain the contract specific training materials whilst ensuring skill/ learning gaps are catered for to ensure efficient operational delivery.


• Provide Regional Training delivery and support within the geographical and role remit.


• Consistently deliver any of the training courses offered as part of the \"skills matrix\" withing the scope of the contract for all staff.


• Support the Learning & Development function to grow our Apprenticeship pipeline and enrolment, whilst also bringing new ideas that maximise opportunities and levy spend.


• Attend stakeholder meetings as required to update and inform on training activity within the contract.


• Liaise with Operational leads with regard specific training/Apprenticeship requirements for their business areas.


• Liaise with internal departments to ensure appropriate sign off for internal produced training content & materials as necessary.


• Work with other L&D personnel across the business to ensure a consistency


• Work closely with internal stakeholders including senior leadership teams to increase understanding of the need for and the benefits of the apprenticeship programme to maximise uptake of apprentices in line with overall strategy.

The ideal candidate should meet the following criteria:

• A recognised training qualification (e.g. Level 3 AET or CIPD or equivalent)


• Firs Aid instructor qualification desired not required


• Enhanced Physical Intervention desired nor required


• Able to evidence strong verbal and written skills. Ability to assimilate large amounts of data.


• Experience of working in a fast-paced \"hands on\" environment in a learning and development role. In addition, you will have acquired experience in a number of the specialisms below:
  
  
  • Previous experience of training design and delivery at operational and management level. Ideally within an FM [Security] services environment.
  
  
  • Experience of coordinating internal and external training resources to meet strategic objectives.
  
  
  • UK driving licence.
  
  

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.