Regional Support Manager

Anchor Hanover; England; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Gym discounts

Mental health support

Flexible working

Online GP

Pension matching

Shopping discounts

Blue Light Card

Personal development

Leadership training

Career progression

Job summary

Anchor Hanover is seeking an experienced Regional Support Manager to lead and support a portfolio of seven care homes across Wiltshire, Hampshire, Devon and Cornwall. You will drive service improvements, maintain high standards of care, and provide on-the-ground guidance to Home Managers and Deputies.

This multi-site role requires a strong regulatory understanding, safeguarding knowledge, and a willingness to travel regularly with a UK driving licence.

Qualifications

• Previous experience as a Home Manager or Regional Support Manager within a residential care setting.
• A strong understanding of care quality, with experience driving continuous improvement and achieving positive CQC and regulatory outcomes.
• Comprehensive knowledge of safeguarding, care legislation and regulatory requirements.
• The ability to build and maintain positive relationships with residents, families, colleagues and key external stakeholders.
• Excellent coaching, communication and organisational skills.
• A full UK driving licence and willingness to travel regularly.
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it).

Responsibilities

• Provide operational support and expertise across a portfolio of care homes, including acting as Registered Manager when required.
• Support Home Managers to implement service improvement plans and maintain high standards of care and regulatory compliance.
• Provide guidance and practical support to Home Managers and Deputy Managers, sharing knowledge and best practice to help them succeed in their roles.
• Assist homes with CQC and Local Authority inspections, helping teams prepare and address any areas for improvement.
• Work alongside home teams to identify challenges, resolve issues and support sustainable improvements.
• Build strong relationships with colleagues, residents, families and local stakeholders.
• Support regional projects and deputise for the District Manager when required.

Skills

Regional leadership

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Regional Support Manager

Location: Regional role covering Wiltshire, Hampshire, Devon and Cornwall

Contract: 37.5 hours per week | Permanent

Salary: £55,000 per annum + £5,800 car allowance

Are you an experienced Regional Support Manager looking for your next challenge, or an exceptional Home Manager ready to take the next step into a multi-site role?

As a Regional Support Manager, you'll provide hands‑on operational support across a portfolio of 7 care homes, helping services navigate change, address challenges and improve performance. Working alongside Home Managers, you'll share your expertise, support service improvements and provide practical guidance where it's needed most, helping homes maintain high standards of safe, high‑quality, person‑centred care.

What you'll do:

• Provide operational support and expertise across a portfolio of care homes, including acting as Registered Manager when required.
• Support Home Managers to implement service improvement plans and maintain high standards of care and regulatory compliance.
• Provide guidance and practical support to Home Managers and Deputy Managers, sharing knowledge and best practice to help them succeed in their roles.
• Assist homes with CQC and Local Authority inspections, helping teams prepare and address any areas for improvement.
• Work alongside home teams to identify challenges, resolve issues and support sustainable improvements.
• Build strong relationships with colleagues, residents, families and local stakeholders.
• Support regional projects and deputise for the District Manager when required.

What you'll bring:

• Previous experience as a Home Manager or Regional Support Manager within a residential care setting.
• A strong understanding of care quality, with experience driving continuous improvement and achieving positive CQC and regulatory outcomes.
• Comprehensive knowledge of safeguarding, care legislation and regulatory requirements.
• The ability to build and maintain positive relationships with residents, families, colleagues and key external stakeholders.
• Excellent coaching, communication and organisational skills.
• A full UK driving licence and willingness to travel regularly.
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it).

If you thrive on variety, enjoy helping others succeed and want to make a real difference, we'd love to hear from you.

Anchor - a great place to work

Anchor is England's largest not-for‑profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for‑profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

Our values

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Access to online GP appointments

Finance

• Pension plan - contribute between 4% and 8% and we'll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Free Blue Light Card

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.