Regional Support Administrator – MIS & Learner Services

Educators; Bangor; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Adult Learning Wales in Bangor is hiring a Regional Support Administrator on a fixed-term contract to end July 2027. The role supports the North Wales regional team with a range of administrative duties, MIS data entry, payments processing, and learner records.

You will work at pace, independently within a supportive team, handling tutor packs, enrolments, payments, enquiries, and data submissions, with a commitment to bilingual working and flexible adjustments during recruitment and in post.

Responsibilities

• Prepare and disseminate tutor packs including assessment workbooks and information as appropriate to the delivery provision.
• Complete data processing tasks, including use of MIS databases to record course details, process learner enrolments and evaluations, learner support requirements and/or requests, and other information as required.
• Process and monitor all tutor pay claims using the MIS tutor database.
• Respond to routine enquiries from learners, members, stakeholders, the public, and internal staff.
• Work as part of the delivery team to promote the delivery programme, including poster production, mail outs and submission of data to social media.

Job description

Adult Learning Wales in Bangor is hiring a Regional Support Administrator on a fixed-term contract to end July 2027. The role supports the North Wales regional team with a range of administrative duties, MIS data entry, payments processing, and learner records.

You will work at pace, independently within a supportive team, handling tutor packs, enrolments, payments, enquiries, and data submissions, with a commitment to bilingual working and flexible adjustments during recruitment and in post.