Regional Service Manager, Imaging Systems

TRS Consulting; Birmingham; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading supplier of imaging systems is seeking a Regional Service Manager to oversee Field Service Engineers and ensure customer satisfaction. The ideal candidate will have a background in a leadership role within high technology instrumentation and demonstrate strong commercial skills. Responsibilities include managing team performance, fostering customer relationships, and delivering KPIs. This position offers a competitive salary between £55,000 to £70,000 and opportunities for career development.

Qualifications

• Experience in a leadership role such as Field Service Manager or Team Leader.
• Background in high technology instrumentation sector.
• Proven ability to manage and motivate teams.

Responsibilities

• Manage a team of Field Service Engineers.
• Build relationships with key customers.
• Ensure delivery of KPIs including customer satisfaction.

Skills

Commercial skills

Team management

Customer relationship building

Business development

Job description

Regional Service Manager, Imaging Systems

Join to apply for the Regional Service Manager, Imaging Systems role at TRS Consulting

Basic Salary £55,000 to £70,000; Pension

An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds to join a market leading supplier of Imaging Systems.

The Role

This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for:

• Managing a team of Field Service Engineers
• Building and nurturing all relationships with key customers
• Regularly attending meetings and providing customer care
• Ensuring the delivery of KPI's, including resource utilisation, PPM delivery, team and customer satisfaction
• Financial delivery within set budgets

Your Background

To apply you should be able to demonstrate:

• A background working in a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader role
• Experience within a high technology instrumentation sector (analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment)
• Commercial skills and business flair
• The ability to foster key relationships with customers
• Skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest 'cutting edge' solutions in medical systems technology

The Company

• Well respected supplier of sophisticated imaging systems
• Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
• Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people

Seniority level: Not Applicable

Employment type: Full-time

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or employment business.