Regional Service Admin — Hybrid, Member Support & Events

Royal College of Nursing - Company; Leeds; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual leave 32d

Hybrid work

Flexible working

Maternity/paternity leave

Job summary

The Royal College of Nursing (RCN) Leeds region is seeking a Regional Service Administrator for a fixed-term maternity cover with hybrid working. You will deliver excellent member service, handle admin tasks, diary management, and support regional events and campaigns.

You will be organised, able to manage tight timelines, and comfortable using Microsoft Office while communicating effectively with members and stakeholders. This role offers a balanced mix of admin duties and frontline support.

Qualifications

• Experience in admin support and diary management.
• Strong Microsoft Office skills and communication abilities.
• Ability to liaise with internal and external stakeholders.

Responsibilities

• Provide admin support for member and officer enquiries and casework.
• Coordinate diary management and assist with regional events, branch meetings and campaigns.
• Serve as first point of contact for members and support regional patch teams.

Skills

Customer service

Diary management

Microsoft Office

Administrative support

Tools

MS Office Suite

Job description

The Royal College of Nursing (RCN) Leeds region is seeking a Regional Service Administrator for a fixed-term maternity cover with hybrid working. You will deliver excellent member service, handle admin tasks, diary management, and support regional events and campaigns.

You will be organised, able to manage tight timelines, and comfortable using Microsoft Office while communicating effectively with members and stakeholders. This role offers a balanced mix of admin duties and frontline support.