Regional Security Support Officer

Carlisle Support Services; Waverley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Pension scheme after qualifying period

Health & Wellbeing Plans

Stream - wage access

Full induction and ongoing training

Quality kit and uniform

SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services is seeking motivated Security Officers to provide a highly visible security presence across warehouse and logistics sites. You will safeguard people, stock, and assets while delivering excellent customer service and maintaining site procedures.

The role combines traditional security duties with operational support, including goods-in/out, CCTV monitoring, access control, and incident reporting. Travel between locations may be required.

Qualifications

• Valid SIA Door Supervisor or Security Guarding Licence.
• Full UK Driving Licence.
• Excellent written and verbal communication skills.
• Ability to work a mix of days, nights, weekends and bank holidays.
• Eligible to work in the UK.

Responsibilities

• Ensure safety and security of colleagues, visitors, and customers.
• Provide a visible, professional security presence across warehouse environments.
• Conduct security patrols and monitor loading bays.
• Operate CCTV systems and manage access control.
• Escort contractors and visitors and complete security documentation.
• Travel between rail depot locations as required.

Skills

Communication skills

Customer service

Teamwork

Professional appearance

Conflict handling

Education

SIA Licence (Door Supervision)

Tools

CCTV operation

Job description

Security Officer

South Yorkshire - Nottinghamshire

The benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

About the Role

As a Security Officer, you will provide a highly visible and professional security presence across warehouse and logistics environments. You will be responsible for safeguarding personnel, facilities, stock, vehicles, and operations while ensuring exceptional customer service standards.

The role combines traditional security responsibilities with operational support, including goods-in and goods-out processes, loading bay monitoring, CCTV surveillance, access control, stock protection, and incident management.

You will be expected to work independently and as part of a wider security team, maintaining high levels of professionalism whilst ensuring all site procedures, health and safety requirements, and security standards are followed.

In addition to warehouse operations, successful candidates may also be required to support rail depot locations within:

• Rotherham
• Sheffield
• Doncaster
• Nottingham

Travel between locations may be required.

Key Responsibilities

Your role will include, but not be limited to:

• Ensuring the safety and security of colleagues, visitors, contractors, and customers.
• Providing a visible, professional, and proactive security presence.
• Conducting internal and external security patrols.
• Monitoring loading bays and vehicle movements.
• Managing access and egress for staff, visitors, contractors, and delivery drivers.
• Booking in visitors and maintaining accurate site records.
• Escorting contractors and visitors whilst on site.
• Conducting security searches in accordance with company procedures.
• Monitoring and operating CCTV systems.
• Responding appropriately to alarms, incidents, and suspicious activity.
• Supporting stock protection and loss prevention measures.
• Assisting with stock counting and inventory audits.
• Monitoring goods-in and goods-out processes.
• Completing security reports and incident documentation.
• Managing conflict situations professionally and effectively.
• Identifying hazards and responding to safety concerns.
• Ensuring compliance with health, safety, and security procedures.
• Delivering exceptional customer service as a first point of contact.
• Building strong working relationships with clients and site teams.
• Supporting the protection of company assets and facilities.

What We're Looking For

• Excellent communication and interpersonal skills.
• A professional and approachable manner.
• Strong customer service experience.
• High standards of appearance and conduct.
• The ability to work independently and within a team.
• Strong observational skills and attention to detail.
• Confidence in dealing with incidents and conflict situations.
• Good report-writing and record-keeping abilities.
• Experience operating CCTV systems (preferred).
• An understanding of access control procedures.
• Awareness of warehouse health and safety practices.
• Flexibility regarding shifts and deployment locations.
• A willingness to travel between sites when required.

Essential Requirements

• Valid SIA Door Supervisor Licence or Security Guarding Licence
• Full UK Driving Licence
• Excellent written and verbal communication skills
• Ability to work a mixture of days, nights, weekends, and bank holidays
• Eligible to work within the UK

Is this you

• At least 18 years old- Required for a licensable role
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a Security environment or a customer facing role
• Able to interact with clients and customers in a positive manner
• Some experience working within a Security environment and working as part of a team
• Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.

This is us

Join a growing market‑leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.