Regional Security Operations Manager

Northern Security Ltd; Carlisle; In loco; GBP 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

28 days holiday (including bank hols)

Descrizione del lavoro

Northern Security is expanding its team in Carlisle and Cumbria and is seeking an Operations Manager to lead Security Officers across the region. You will be on-site regularly, monitor welfare, conduct KPI visits and appraisals, arrange training, and address performance issues.

The role runs 24/7 with flexible hours including evenings, nights and weekends, and you may cover shifts when needed. A company vehicle is provided; 28 days holiday (including bank holidays).

Competenze

• Experience of managing a team and delivering service standards.
• Experience building and maintaining customer relationships.
• Good IT and admin skills.
• Full UK driving licence.
• SIA licence, or willing to obtain one.
• Able to work flexibly, including evenings, nights and weekends.

Mansioni

• Build good, long-term relationships with Security Officers across Carlisle and Cumbria.
• Lead the regional team and set clear performance objectives.
• Carry out KPI visits and welfare checks.
• Provide relief Security Officer cover when required.
• Carry out inductions and training plans for officers.
• Keep customer feedback and satisfaction records and resolve issues.

Conoscenze

Team management

Customer relationship management

IT skills

Full UK driving licence

SIA licence or willing to obtain

Flexibility (evenings/nights/weekends)

Strumenti

MS Office

Descrizione del lavoro

Northern Security is expanding its team in Carlisle and Cumbria and is seeking an Operations Manager to lead Security Officers across the region. You will be on-site regularly, monitor welfare, conduct KPI visits and appraisals, arrange training, and address performance issues.

The role runs 24/7 with flexible hours including evenings, nights and weekends, and you may cover shifts when needed. A company vehicle is provided; 28 days holiday (including bank holidays).