Regional Property Manager

Fexco; Birmingham; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Regional Property Manager to lead a dynamic team in Birmingham. This pivotal role involves providing strategic leadership, ensuring compliance with legal standards, and driving performance to enhance customer satisfaction. The ideal candidate will possess extensive experience in residential property management, strong budget management skills, and the ability to lead high-performing teams in a fast-paced environment. If you are looking to make a significant impact and grow within a supportive organization, this opportunity is for you.

Qualifications

• Extensive experience in residential property management is essential.
• Strong budget management and financial control skills required.

Responsibilities

• Lead a regional team of property managers ensuring high customer satisfaction.
• Accountable for achieving key performance indicators across the region.

Skills

Residential property management

TPI membership or relevant qualification

Knowledge of legislation (Landlord & Tenant Act, RICS Code)

Budget management

Building management and repair projects

Team management in a customer-focused environment

Commercial acumen

Property inspection skills

Value for money assessment

Excellent communication skills

Education

Relevant qualification in property management

Job description

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Your New Job Title: Regional Property Manager

Company: Remus Management

Location: Birmingham (hybrid)

Hours: 37.5

About this Role:

We are looking for a Regional Manager to lead a regional team of property managers based in Birmingham, providing guidance and support as required to ensure that services are delivered to a high standard of customer satisfaction. Within this role the Regional Manager will ensure that their regional team are delivering best value at all times and that proper financial control is exercised, and also identify opportunities and develop strategies to achieve growth, maximise additional income from existing portfolio.

Some Responsibilities and Goals you'll own:

1. Provision of strategic leadership and management across the team, in line with Remus management standards, including recruitment and retention, learning and development, performance management and direction as required.
2. Ensure that team are carrying out their duties in line with organisational expectations, legal compliance and best practice, carrying out checks as necessary to provide effective supervision. This will involve liaising with stakeholders including customers and ensuring Section 20 consultations are carried out as required.
3. Accountable for the achievement of key performance indicators across the region, working with the team to ensure targets are met and site visits and property inspections across the portfolio are undertaken within agreed timeframes. Responsible for identifying KPI trends and developing strategies to deal with deficiencies before they become problematic.
4. To work closely with the Business Development Managers, Legal, Health & Safety and Service Charge to ensure new developments are handed over effectively, with all areas of concern addressed and services in place.
5. Work with colleagues to ensure that policies and procedures are fit for purpose, reflect best practice in the field, and take part in projects as required.
6. Ensure that planned/major works are effectively project managed, keeping track of cyclical works to ensure that a proper balance is maintained between managing costs and customer expectations.
7. Monitor and review general budgets, service charge budgets and expenditure in partnership with Senior Property Managers and other internal and external departments, providing guidance and support to ensure compliance with key dates/milestones.

Must Have Skills:

1. Extensive experience of residential property management
2. Membership level of TPI (Part 2) or relevant qualification
3. Extensive knowledge of relevant legislation e.g. Landlord & Tenant Act, RICS Code etc.
4. Strong experience of budget management, financial control and delivering cost efficiency
5. Extensive working knowledge of building management and repair projects
6. Experience of managing high performing teams in a fast-paced, customer-focused environment
7. Commercial acumen and negotiation experience
8. Ability to inspect properties and provide accurate specifications.
9. Ability to assess quotations for minor works for value for money and make recommendations for appointment of contractors.
10. Practical attitude with ability to make decisions on best approach from a technical perspective.
11. Excellent communication skills-written and verbal presentation of information
12. Flexible approach to travel and working hours to accommodate resident meetings and out of hours rota