Regional Program Manager

Upstream Risk Management; Greater London; On-site; GBP 60,000 - 72,000; Full time

Job summary

Upstream Risk Management, contracted to Amazon, embeds within Amazon’s Europe, Middle East and Africa security operations team in London. The role leads change programs to better secure people, assets and operations and requires 5+ years in operational teams with a focus on security delivery.

The ideal candidate will manage complex, cross-regional projects, work with a supportive leadership team, and travel 2–3 times per year as needed.

Qualifications

• 5+ years’ public or corporate experience in operational teams.
• Experience delivering technology and people projects for large teams, including navigating issues relating to security regulations, data privacy or workers' councils.
• Fluent in English.

Responsibilities

• Own the planning, development, delivery and review of regional and global projects and programs that help drive both the organisational strategy and short-term operational needs.
• Drive continuous process improvement by collaborating with multiple global stakeholders on the design of new solutions that drive operational excellence.
• Serve as the primary liaison with other Regional Program Managers and ACS Global Integration to ensure organisational alignment on best project management practices, deconflict regional project initiatives, and have a thorough understanding of the organisation’s priority projects.
• Act as a project management expert across ACS EMEA, leveraging and advising team members on best practices for project and program management while embracing Amazon’s peculiar ways of working.
• Apply change management methodology to conduct periodic reviews of global programs to monitor processes and drive efficiency and proactively identify opportunities and initiatives that add value to ACS, streamline the current way of working, and provide scalable solutions.
• Support the day-to-day operations of the EMEA corporate security team.
• Collect, analyse and present sub-regional, regional or global metrics to inform regional leadership decision-making and issues resolution.
• Assist regional operations team with high-priority tasks and projects.
• Draft weekly, monthly, and quarterly business reviews for senior leadership.

Skills

Stakeholder management

Verbal and written communication

Problem solving

Organisational skills

English fluent

Job description

• Department: Amazon Corporate Security, Europe, Middle East and Africa (EMEA) region
• Location: London
• Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to Amazon
• Reports to: Regional Operations Manager- EMEA
• Key relationships: Regional Program Managers (EMEA, APAC and AMER), Regional Operations Managers, Regional Operations Coordinator and Area/Regional Security Managers, Vendor Account Director.
• Salary: £60K + 10% discretionary bonus
• Start: November 2026

Role Description:

Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Europe, Middle East and Africa region security operations team, based in Amazon’s Liverpool Street offices. This team is responsible for corporate security, focusing on Amazon’s people, offices and assets across the region. This is separate from Amazon’s retail and warehouse security.

The purpose of the role is to lead change programs aimed at better securing Amazon’s people, assets and operations.

The role would suit professionals with 5+ years’ commercial or government working experience. Experience in corporate security is desirable but not mandatory. Experience implementing new technology solutions is beneficial. In return you will get to work with motivated colleagues and a highly supportive leadership team.

This role is an office-based role. Some overseas travel (2-3 times per year) will be required.

Duties:

• End-to-end project management: Own the planning, development, delivery and review of regional and global projects and programs that help drive both the organisational strategy and short-term operational needs.
• Drive continuous process improvement by collaborating with multiple global stakeholders on the design of new solutions that drive operational excellence.
• Serve as the primary liaison with other Regional Program Managers and ACS Global Integration to ensure organisational alignment on best project management practices, deconflict regional project initiatives, and have a thorough understanding of the organisation’s priority projects.
• Act as a project management expert across ACS EMEA, leveraging and advising team members on best practices for project and program management while embracing Amazon’s peculiar ways of working.
• Apply change management methodology to conduct periodic reviews of global programs to monitor processes and drive efficiency and proactively identify opportunities and initiatives that add value to ACS, streamline the current way of working, and provide scalable solutions.
• Support the day-to-day operations of the EMEA corporate security team.
• Collect, analyse and present sub-regional, regional or global metrics to inform regional leadership decision-making and issues resolution. This includes, but is not limited to, operational and risk-related data, incident data, and audit and assurance.
• Assist regional operations team with high-priority tasks and projects.
• Draft weekly, monthly, and quarterly business reviews for senior leadership.

The Ideal Candidate

Experience:

• 5+ years’ public or corporate experience in operational teams.
• Experience in security delivery.
• Experience delivering technology and people projects for large teams, including navigating issues relating to security regulations, data privacy or workers' councils.
• Experience working in a cross-regional, culturally diverse, ever-changing working environment.
• Experience analysing regional/global data metrics that inform decision-making.
• End-to-end project management.

Skills

• Strong stakeholder management skills, with an ability to influence without authority.
• Excellent verbal and written communication and collaboration skills
• Ability to dive deep into a problem and quickly build solutions that iteratively improve (instead of a perfect but slow solution).
• Ability to excel in a fast-paced and complex environment.
• Strong organisational and prioritisation skills.
• Fluent in English.

Behaviour

• Embody Amazon’s Leadership Principles
• Curious and proactive problem solver, comfortable working independently
• Team player who embraces the diverse skills and backgrounds across a regional team, and works together with their colleagues to achieve goals, remove obstacles and solve problems.
• Flexibility of work hours where required (a few times per month), when working with colleagues in other time zones (APAC, AMER).

Applicants must have the automatic right to live and work in the UK.