Regional People Experience Lead - EMEA

Macquarie Group; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Wellbeing leave

Parental leave

Fertility leave

Volunteer leave

Salary sacrifice options

Medical and life insurance

Employee Assistance Program

Learning & development

Hybrid working

Dependent care support

Job summary

Macquarie Group is seeking a Regional People Experience Lead to manage regional advisory and operational teams, translating people strategy into tangible outcomes for employees and leaders across our UK footprint.

You will champion a high-performing, inclusive culture, use data and feedback to drive improvements, and build trusted relationships with senior stakeholders while navigating change and ambiguity.

Qualifications

• Significant experience leading large, multi-disciplinary teams in HR/people experience or shared services.
• Experience designing and delivering customer-centred services or employee journeys at scale.
• Strong authentic leadership, able to build trust and inspire teams.
• Ability to lead through complexity, change and ambiguity with clear communication.

Responsibilities

• Lead advisory and operational services across regional teams.
• Translate people strategy into regional outcomes and oversee service delivery.
• Leverage data, feedback and insights to drive continuous improvement.
• Build strong relationships with senior stakeholders and champion employee voice.

Skills

Leadership

People experience

Stakeholder management

Change management

Data-driven decisions

Customer focus

Job description

Our People Experience team delivers simple, high-quality people services and advice that support employees and leaders across Macquarie. We focus on creating experiences that build trust, confidence and engagement across every stage of the employee journey. Through strong leadership and human-centred approach, we help ensure every interaction is seamless and aligned to our values.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

As a Regional People Experience Lead, you will manage teams across advisory and operational services, shaping how employees and leaders experience support throughout their journey with us. Translating people strategy into meaningful regional outcomes, overseeing service delivery and use data, feedback and insights to drive continuous improvement. You will also build strong relationships with senior stakeholders, champion the voice of our people and create an inclusive, high-performing culture where teams are empowered to succeed.

What You Offer

• Significant experience leading large, multi-disciplinary teams within human resources, people experience, shared services or a related environment.
• Ability to design and deliver customer-centred services, employee journeys or operational improvements at scale.
• A strong, authentic leadership style, with the ability to build trust, inspire others and create an engaged, high-performing team.
• Confidence leading through complexity, change and ambiguity, with the communication and influencing skills to bring people together around clear outcomes.
• A strong customer and commercial mindset, with the judgement to balance experience, risk, cost and operational performance.
• A practical, improvement-focused approach, with the ability to use data, metrics and feedback to guide decisions, identify opportunities and measure impact.

What We Offer

Benefits

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave.
• 26 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• Paid fertility leave for those undergoing or supporting fertility treatment
• 2 days of paid volunteer leave and donation matching
• Access to a wide range of salary sacrificing options
• Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Access to company funded emergency and backup dependent care services
• Recognition and service awards
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Financial Management, People and Engagement

Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars - Financial Management, and People and Engagement - it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.