Regional Ops & Supplier Performance Lead

Citysprint UK Ltd; Milton Keynes; Sur place; GBP 41 000 - 50 000; Plein temps

Avantages offerts par ce poste

Annual leave

Birthday day off

Maternity/Paternity leave

Mental health support

Healthcare benefits

Family-friendly days

Death in service cover

Résumé du poste

CitySprint UK Ltd is seeking an Operations Support Manager Out of Home to support the delivery of the DPD Out of Home programme across a defined region.

This role focuses on performance, compliance, and supplier relationships, driving continuous improvement, monitoring route performance and carrying audits.

You’ll work with DPD regional teams and internal systems to optimise cost, service and efficiency.

Qualifications

• Experience within logistics, parcel delivery, or a similar operational environment.
• Experience managing supplier, courier, or third-party performance.
• Strong communication and relationship-building skills.
• Ability to analyse operational data and identify trends or issues.
• Organised and able to manage multiple priorities independently.
• Experience working with operational systems and reporting tools.
• A proactive and solutions-focused mindset.
• Confidence working cross-functionally with internal and external stakeholders.

Responsabilités

• Managing the day-to-day performance of Key Suppliers within your region.
• Building strong relationships with DPD depot and regional teams.
• Carrying out regular supplier audits to ensure compliance with operational and H&S standards.
• Monitoring route performance (e.g. utilisation, mileage, service levels).
• Supporting onboarding of new suppliers and route rollouts.
• Providing insights to support cost control, invoicing accuracy, and margin protection.
• Identifying risks, inefficiencies, and opportunities for improvement.
• Maintaining accurate operational data across systems including CityTrak, Salesforce, and DPD platforms.
• Supporting continuous improvement initiatives across the network.
• Acting as a CitySprint ambassador with suppliers and partners.

Connaissances

Logistics experience

Supplier relationship management

Data analysis

Stakeholder communication

Outils

CityTrak

Salesforce

DPD platforms

Description du poste

CitySprint UK Ltd is seeking an Operations Support Manager Out of Home to support the delivery of the DPD Out of Home programme across a defined region.

This role focuses on performance, compliance, and supplier relationships, driving continuous improvement, monitoring route performance and carrying audits.

You’ll work with DPD regional teams and internal systems to optimise cost, service and efficiency.