Regional Operations Manager

GAP Ltd.; Tandridge; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Bonus scheme

Company car or car allowance

Fuel card

Job summary

General All-Purpose Plastics Ltd is seeking a Regional Operations Manager for the Essex/North London region. The role leads depot initiatives, partners with branch managers and the sales team, and drives service quality and market expansion.

The position offers a salary up to £45,000 plus a bonus and requires travel within the defined region, a full UK driving license, and strong leadership and CRM skills. Company car or car allowance and a fuel card are provided.

Qualifications

• Proven experience as an Operations Manager, ideally in building materials or construction.
• Strong analytical and organisational skills with a deep understanding of performance metrics.
• Full UK Driving License.
• Excellent communication, negotiation, and interpersonal abilities.
• A knack for building and maintaining solid client relationships.
• Proficiency in CRM systems and the Microsoft Office Suite.
• A willingness to travel frequently within the Essex/North London area.

Responsibilities

• Produce, implement and monitor organisational policies and procedures
• Train and develop depot staff
• Monitor, implement and maintain health and safety practises within the region
• Engagement and development of your regional depot team
• Assist in the growth and service both domestic and national sales accounts
• Maintain high levels of customer service in the region
• Ensure you work to achieve operational KPI’s

Skills

Operations experience

Analytical skills

Driving license

Communication

Client relationships

CRM proficiency

Travel readiness

Tools

CRM systems

Microsoft Office

Job description

Pay: Up to £45,000.00 per year + bonus

Job Description:

Regional Operations Manager - Essex/North London

Are you a driven and dynamic operations professional passionate about the building materials or construction industry? General All-Purpose Plastics Ltd is expanding and with new depots opening we are looking for an Regional Operations Manager for the Essex/North London area to become a key player in our mission to elevate sales and expand our market footprint!

This is not just any job; it’s an opportunity to lead our depot initiatives in a thriving region! You will be the ambassador of our brand, forging strategic partnerships with key managers and delivering tailored solutions that set us apart. Working closely with branch managers and our dedicated sales team, your contributions will ensure we provide unmatched service and achieve remarkable results.

Responsibilities

• Produce, implement and monitor organisational policies and procedures
• Train and develop depot staff
• Monitor, implement and maintain health and safety practises within the region
• Engagement and development of your regional depot team
• Assist in the growth and service both domestic and national sales accounts
• Maintain high levels of customer service in the region
• Ensure you work to achieve operational KPI’s

What We Are Looking For

• Proven experience as an Operations Manager, ideally in the building materials or construction sector.
• Strong analytical and organisational skills with a deep understanding of performance metrics.
• Full UK Driving License.
• Excellent communication, negotiation, and interpersonal abilities.
• A knack for building and maintaining solid client relationships.
• Proficiency in CRM systems and the Microsoft Office Suite.
• A willingness to travel frequently within the Essex/North London area.

What we offer

• Competitive salary of up to £45,000 + bonus
• A Monday to Friday work schedule (occasional Saturday mornings) 45 hours per week.
• A company car or a car allowance, along with a fuel card.

Our people are our most important asset and we would love to hear from you if you embody our values of People, Customer Service, Quality and Innovation.

What Our People Say:

“I am really loving my time here at GAP! The business has grown over the past few years and I am looking forward to see where we will be in the next few years. I enjoy everything about my job, the work culture is amazing and there is always somebody there if you ever need anything. I would recommend GAP to anybody in a heartbeat.”

“Working with customers to get the their dreams to reality what more can you want? Not every project is going is going to be that WOW factor but when customer comes in and shows their progress it is a beautiful thing. Having many people in the company with a wealth of knowledge who are willing to share to make sure dreams come to life.”

“Since starting at GAP the business has continuously grew which meant the staff have progressed and grew with the company. The owners are great and kept it a family run place to work - no one is just a number.”

“GAP is a fun and inspiring place to work. The business has grown fast over the years so there is a real buzz around the place. Personally, I think if you work hard you will be rewarded, they have always supported me through hard times, it’s like a family not just a work place!”

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [e-mail]