Regional Operations Manager

MPJ Recruitment Ltd; Leeds; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Vehicle allowance

Job summary

MPJ Recruitment Ltd seeks a Regional Operations Manager to lead field engineering operations across the North Region. You will drive performance, support engineering teams, and ensure first-class service across communal heating systems, HIUs, metering, AMR technologies, and prepayment infrastructure.

You will oversee a dispersed team, manage resources, provide technical guidance, and report on KPIs and trends.

Qualifications

• Experience leading remote or field-based engineering teams.
• Strong technical understanding of communal heating systems.
• Familiar with AMR technologies (Mbus, Radio, DLC) and prepayment systems.
• Analytical mindset with strong problem-solving skills.
• IOSH Health & Safety qualification (or willingness to obtain).

Responsibilities

• Lead and inspire a team of field engineers, promoting collaboration and high performance.
• Oversee maintenance operations across communal heating systems, including HIUs, metering, AMR technologies, and prepayment infrastructure.
• Ensure team readiness through resource planning, training, and equipment management.
• Provide technical guidance to internal teams and external stakeholders.
• Conduct quality audits to uphold standards and drive efficiency.
• Lead operational planning and implement process improvements.
• Maintain compliance with policies, contracts, and health & safety regulations.
• Collaborate with regional teams, contractors, and schedulers to ensure seamless service delivery.
• Report monthly KPIs and performance trends.
• Support commercial growth and manage budgets effectively.
• Champion safety through risk assessments, method statements, and stock control oversight.

Skills

Leadership

Operations management

Field engineering management

Safety compliance

Budget & KPI reporting

Job description

Regional Operations Manager (MPJ747) Leeds, England

Salary: GBP40000 - GBP50000 per annum

Regional Operations Manager

Salary: Up to £50,000 + £7,200 Vehicle Allowance

Location: North Region (Birmingham & North)

About the Role

A fantastic opportunity has arisen for an experienced Regional Operations Manager to lead field engineering operations across the North Region. This role is ideal for someone who enjoys driving performance, supporting engineering teams, and delivering high-quality service across communal and district heating systems. You’ll oversee a geographically dispersed team, ensuring they have the tools, training, and support needed to deliver exceptional results. If you’re passionate about operational excellence and continuous improvement, this role offers a chance to make a meaningful impact.

Key Responsibilities

Lead and inspire a team of field engineers, promoting collaboration and high performance.

Oversee maintenance operations across communal heating systems, including HIUs, metering, AMR technologies, and prepayment infrastructure.

Ensure team readiness through effective resource planning, training, and equipment management.

Provide technical guidance to internal teams and external stakeholders.

Conduct quality audits to uphold standards and drive efficiency.

Lead operational planning and implement process improvements.

Maintain compliance with policies, contracts, and health & safety regulations.

Collaborate with regional teams , contractors, and schedulers to ensure seamless service delivery.

Report monthly KPIs and performance trends.

Support commercial growth and manage budgets effectively.

Champion safety through risk assessments, method statements, and stock control oversight.

About You

Experienced leader of remote or field-based engineering teams.

Strong technical understanding of communal heating systems.

Familiar with AMR technologies (Mbus, Radio, DLC) and prepayment systems.

Analytical mindset with strong problem-solving skills.

IOSH Health & Safety qualification (or willingness to obtain).

Digitally confident with mobile work technology.