Regional Operations Leader – BCP & Dorset

Minstead Trust; Minstead; On-site; GBP 44,000 - 48,000; Full time

Benefits offered by this job

Career progression

33 days annual leave

Enhanced maternity/paternity leave

Cycle to Work

Job summary

Minstead Trust is seeking a Regional Operations Manager to lead delivery, quality and growth across Bournemouth, Christchurch & Poole and Dorset. You’ll oversee a c.£500k budget, ensure safe, person‑centred services and support local expansion.

You’ll collaborate with Centres of Excellence, support local teams, and shape new social enterprises while reporting to the Chief Operating Officer. This role offers a values‑led, collaborative environment with potential for wider regional leadership.

Qualifications

• Leadership experience in social care, community services, social enterprise or a similar environment.
• Strong operational management skills, including people leadership and budgets.
• Experience working with commissioners, contracts or tenders.
• Ability to work effectively in a matrix structure, drawing on specialist expertise.
• Excellent relationship‑building and stakeholder engagement skills.
• A strong commitment to person‑centred practice and co‑production.
• Relevant qualification in health and social care, leadership or business.
• Experience of regulated services and inspection frameworks.
• Knowledge of BCP/Dorset systems and local authority structures.

Responsibilities

• Lead high‑quality day‑to‑day service delivery with governance, compliance and safeguarding.
• Manage local budgets, resources and assets effectively.
• Line‑manage and support local managers and teams, embedding reflective practice and wellbeing.
• Shape and deliver local growth priorities aligned to the Trust’s wider strategy.
• Identify local needs and opportunities, working with Centres of Excellence to co‑design new services and propositions.
• Contribute to tenders, contracts and commissioning discussions with specialist support where needed.
• Work in partnership with central and specialist teams to deliver local outcomes.
• Share local insight and learning back into Trust‑wide strategy and centres of excellence.
• Model collaborative leadership, influencing without hierarchy and building strong internal relationships.
• Act as a local ambassador for Minstead Trust.
• Build and maintain relationships with commissioners, local authorities, NHS partners, universities, employers and the voluntary sector.
• Support local reputation management in line with Trust branding and communications.
• Champion co‑production with people we support, families, carers and staff.
• Ensure meaningful data collection and quality reporting.
• Use feedback and insight to continuously improve local services.

Skills

Leadership

Budget management

Stakeholder engagement

People management

Contract/tender experience

Matrix working

Relationship building

Education

Relevant qualification in health and social care, leadership or business

Job description

Minstead Trust is seeking a Regional Operations Manager to lead delivery, quality and growth across Bournemouth, Christchurch & Poole and Dorset. You’ll oversee a c.£500k budget, ensure safe, person‑centred services and support local expansion.

You’ll collaborate with Centres of Excellence, support local teams, and shape new social enterprises while reporting to the Chief Operating Officer. This role offers a values‑led, collaborative environment with potential for wider regional leadership.