Regional Operations Lead (FM)

Anderson Scott Solutions; Metchley; On-site; GBP 56,000 - 64,000; Full time

Benefits offered by this job

4k car allowance

Competitive salary

Excellent benefits package

Job summary

Anderson Scott Solutions is seeking a Regional Operations Lead (FM) to oversee a national workplace portfolio from Birmingham with regular UK travel. The role commands a base salary of £56,000 with a £4k car allowance and a comprehensive benefits package.

You will lead a dispersed team, drive best-in-class facilities management across sites, and ensure governance, compliance and financial stewardship while delivering continuous improvement and sustainable outcomes.

Qualifications

• Significant leadership experience within Workplace, Facilities Management or Corporate Real Estate.
• Experience managing a multi-site UK portfolio.
• Strong people management with coaching and development abilities.
• Excellent financial management including budgeting, forecasting and cost control.
• Experience managing outsourced service providers and TFM contracts.
• Proven ability to build relationships with senior stakeholders.

Responsibilities

• Lead and develop a geographically dispersed workplace team across multiple UK locations, setting objectives and driving high performance.
• Ensure consistent delivery of workplace and facilities services across the portfolio.
• Develop governance frameworks, service standards and performance improvement plans.
• Oversee maintenance and compliance across multiple sites.
• Manage annual operating budget, forecasting and financial reporting.
• Lead management of TFM contracts and supplier performance via KPIs and reviews.
• Build relationships with suppliers and stakeholders, monitoring risks and opportunities.
• Drive change initiatives from planning to delivery.

Skills

Leadership

Multi-site management

Budgeting

Stakeholder management

Health & safety

Contract management (TFM)

CAFM knowledge

Change leadership

Communication

Education

Facilities Management qualification

Professional certification in RM

Tools

CAFM systems

Job description

Regional Operations Lead (FM)

Birmingham (with regular UK travel)

£56,000 Plus, £4k Car Allowance and Excellent Benefits

Are you an experienced workplace or facilities management professional looking to lead operations across a national corporate portfolio?

Our client is seeking a Regional Operations Lead to provide strategic and operational leadership across multiple UK locations. This is an exciting opportunity to join a leading organisation where you'll drive workplace excellence, develop high-performing teams and ensure the delivery of outstanding, hospitality-led workplace services.

This role would suit someone with a strong background in workplace operations, facilities management or corporate real estate who enjoys building relationships, leading change and delivering continuous improvement across a multi-site environment.

Key Responsibilities

• Lead and develop a geographically dispersed workplace team across multiple UK locations, setting clear objectives and driving high performance.
• Ensure consistent delivery of exceptional workplace and facilities services across the portfolio.
• Develop governance frameworks, service standards and performance improvement plans to enhance operational delivery.
• Oversee workplace operations, planned and reactive maintenance and statutory compliance across multiple sites.
• Manage the annual operating budget, including forecasting, cost control and financial reporting.
• Lead the management of Total Facilities Management (TFM) contracts, ensuring commercial performance and contractual compliance.
• Build strong relationships with suppliers, monitoring performance through KPIs, SLAs and regular business reviews.
• Identify and manage operational, financial, supplier and compliance risks.
• Build trusted relationships with senior stakeholders, providing regular updates on performance, risks and improvement opportunities.
• Lead workplace projects and change initiatives from planning through to successful delivery.
• Ensure compliance with health & safety, environmental and regulatory standards, supporting internal and external audits.
• Champion sustainability, innovation and continuous improvement across the workplace portfolio.

About You

• We\'re looking for an experienced workplace or facilities professional who can demonstrate:
• Significant leadership experience within Workplace, Facilities Management or Corporate Real Estate.
• Experience managing a multi-site UK portfolio.
• Strong people management skills with the ability to coach, develop and motivate teams.
• Excellent financial management experience including budgeting, forecasting and cost control.
• Strong commercial awareness with experience managing outsourced service providers and TFM contracts.
• Proven ability to build relationships with senior stakeholders and influence at all levels.
• Experience driving service improvements, operational excellence and customer-focused workplace environments.
• Excellent organisational, communication and problem-solving skills.
• Strong knowledge of health & safety, compliance and workplace governance.

Desirable

• Professional qualification in Facilities Management, Workplace Management, Property
  or Business Management (or equivalent experience).
• Experience of CAFM extremely advantageous.
• NEBOSH, IOSH or a recognised health & safety qualification.
• Membership of a professional body such as IWFM, IOSH or RICS.

What\'s on Offer

• Opportunity to lead a high-profile national workplace portfolio.
• A strategic leadership role with real influence across the business.
• Excellent career development opportunities.
• Competitive salary and comprehensive benefits package.
• Collaborative, people-focused working environment with a strong commitment to continuous improvement