Regional Operations Director EMEA - Data Centre Solutions

Johnson Controls; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in smart building solutions is seeking a Regional Operations Leader for the EMEA region. This role involves overseeing project execution in the data center sector, ensuring customer satisfaction, and managing cross-functional teams. The ideal candidate will have strong leadership and communication skills, with a focus on operational excellence and financial oversight.

Benefits

Attractive salary and benefits package

Flexible hybrid work model

Growth and professional development opportunities

Qualifications

• Experience in managing data center installations or similar projects.
• Strong leadership skills with the ability to coordinate cross-functional teams.

Responsibilities

• Lead installation, service, and parts projects for the EMEA region.
• Maintain strong relationships with customers and address escalations.
• Oversee project execution including delivery, service, and parts management.

Skills

Leadership

Communication

Problem-Solving

Job description

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Regional Operations Leader EMEA – Data Center Solutions

Why Join Us

• Attractive salary and benefits package.
• Flexible hybrid work model.
• Inclusive and collaborative team culture.
• Growth and professional development opportunities.
• Work with a top global leader in smart building solutions.
  
  

Your Role

As the Regional Operations Leader, you will be the driving force behind successful project execution in installation, service, and parts within the EMEA region. Collaborating with regional and global teams, you will ensure efficiency, customer satisfaction, and adherence to our high standards. Your focus will be on overseeing project phases from sales handoff to ongoing service support in the rapidly evolving data center sector.

Key Responsibilities

Project Leadership:

• Lead the installation, service, and parts projects for your assigned region.
• Foster collaboration among regional teams and global support functions.
• Implement project management best practices to ensure adherence to standards and templates.
• Manage transitions between sales, operations, and service teams to ensure customer satisfaction.
  
  

Customer Engagement

• Maintain strong relationships with customers, providing updates on project progress.
• Address and resolve customer escalations promptly.
• Drive accountability within your team to meet commitments made during business reviews.
  
  

Operational Excellence

• Oversee all aspects of project execution including delivery, service, and parts management.
• Collaborate with the Global Center of Excellence to leverage engineering and standardization.
• Optimize processes to enhance efficiency and maintain competitive pricing.
  
  

Qualifications

• Experience in managing data center installations or similar projects.
• Strong leadership skills with the ability to coordinate cross-functional teams.
• Excellent communication and problem-solving abilities.
• Financial oversight skills, including managing project budgets and contract negotiations.
  
  

Performance Metrics

Manage significant revenue and margin targets, ensuring operational efficiency and customer satisfaction across projects.

If you’re ready to take on this exciting challenge and be part of a fast-growing industry, we want to hear from you!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Industrial Machinery Manufacturing

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