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Regional Nurse Manager, Crawley, West Sussex
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 5
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description:
Field Based - This role will manage upwards of 20 nurse clinics across Scotland and the North of England.
Closing Date: 21st May
Passionate about health and wellbeing? Love delivering exceptional Patient care? We have an exciting opportunity for an experienced nurse/nurse manager looking for a new challenge!
Reporting to the National Nurse Manager, the Regional Nurse Manager leads a team of in-store Nurses to deliver safe and effective patient services and achieve commercial goals by providing direction and support to ensure all services are delivered in a consistent, professional, and profitable manner, through optimal working practices.
A typical day in this role includes:
Operational
- Accountable for delivering the Nurse clinic and in-store private services budget
- Lead, coach, and develop the Nurse Team to deliver exceptional patient service, customer experience, and develop a commercial plan that maximizes all revenue opportunities.
- Ensure best practice on optimal working is implemented across all Nurse clinics
- Foster relationships with local Authorities, GPs, hospitals, businesses, and other key stakeholders to help grow the business.
- Adhere to Standard Operating Procedures for all clinical practice and support the development of policies and guidelines
- Ensure best practice in the Nurse Clinic is followed and address areas of development identified through clinic audits.
Customer Service
- Lead by example to deliver ‘That Superdrug Feeling’ and a great Customer Experience, demonstrated through the Superdrug Customer Experience Measure
- Actively promote healthcare services to customers and key stakeholders
People
- Lead or participate in recruitment and support nurse induction programs for new nursing colleagues
- Work alongside the National Nurse Manager to foster a ‘one team’ culture, nurturing positive relationships and sharing best practices
- Communicate openly with the Nurse team and other departments to ensure they are informed on relevant business matters
- Support ongoing personal, professional, and clinical development of the Nurse team
Professional
- Keep up to date with clinical and operational knowledge across NHS, Public Health, and Private sectors
- Ensure adherence to Information Governance and data protection policies and manage responses to clinical incidents
Requirements:
- Significant experience leading a team of clinical experts in a field-based role
- Understanding of core principles in retail or a commercial business environment
- Revalidation lead experience
- Effective planning and time management skills in a fast-paced environment
- Full UK driving license and willingness to undertake extensive UK-wide travel with occasional overnight stays
Benefits:
- 33 days holiday, increasing to 38 days with service (including bank holidays)
- Two staff discount codes for personal and family use
- 30% discount on Superdrug Own Brand Products in store and online
- Bonus potential up to 25% of annual salary
- Comprehensive Learning and Development program