Regional Multi-Site Retail Manager (Charity)

Love Charity Jobs; Greater London; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Health benefits

26 days annual leave

Car allowance

Job summary

Cats Protection in East London, Kent and Suffolk seeks an Area Retail Manager to lead over 80 charity shops and volunteers. You will drive income, manage budgets, and ensure high shop standards and safety. A full UK driving licence and access to a vehicle are essential as you will travel within the region.

You will develop shop teams, optimise online and Gift Aid sales, and represent the charity's values while delivering excellent customer service and community access to our services.

Qualifications

• Experience of managing in a multi-site retail operation.
• Experience of managing employees, recruitment, engagement, retention, performance management and dealing with workplace issues
• Experience of setting and managing income and expenditure budgets
• Demonstrable experience of effective decision-making
• Experience of managing health and safety processes in a retail environment
• Full, valid UK driving license and access to own vehicle

Responsibilities

• Drive commercial performance across the Area by maximising income, controlling costs, and applying strong commercial judgement and creativity.
• Lead and develop shop teams (employees and volunteers) to deliver excellent retail performance, safe daily operations, and strong results across donated goods, new goods, online sales and Gift Aid.
• Act as a Cats Protection brand ambassador, role-modelling the charity's values while ensuring high-quality shop standards, people management, and effective Area-wide operations.

Skills

Multisite retail management

People management

Budget management

Decision making

Health & safety

UK driving license

Job description

Cats Protection in East London, Kent and Suffolk seeks an Area Retail Manager to lead over 80 charity shops and volunteers. You will drive income, manage budgets, and ensure high shop standards and safety. A full UK driving licence and access to a vehicle are essential as you will travel within the region.

You will develop shop teams, optimise online and Gift Aid sales, and represent the charity's values while delivering excellent customer service and community access to our services.