Regional Manager

All Locations; Liverpool; Hybrid; GBP 46,000 - 50,000; Full time

Benefits offered by this job

£5,000 car allowance

Hybrid working

Flexible hours

DBS / PVG paid

Job summary

Community Integrated Care is recruiting a Regional Manager to oversee 18 services across Liverpool and Chester, reporting to the Head Of Operations. You will lead 6 Service Leaders, drive performance, and ensure high-quality person-centred support across the patch.

The role offers hybrid working, a generous salary (£46,292–£50,106) with a £5,000 car allowance, and a bespoke development plan to support career progression within a leading UK health and social care charity.

Qualifications

• Strong Health & Social Care background (adult social care, supported living).
• Proven multi-site operational management experience.
• Experience leading Service Leaders.
• Strong understanding of CQC regulations, compliance, safeguarding, and quality standards.
• Responsibility for budgets, occupancy/growth, and operational performance.
• Demonstrable experience improving KPI performance, audit outcomes, and service quality.
• Excellent stakeholder management skills, including working with local authorities, commissioners, and families.

Responsibilities

• Lead and oversee multiple services within a region.
• Ensure services deliver high-quality, person-centred support.
• Drive continuous improvement and operational excellence.
• Support service managers to achieve performance targets.
• Manage regional budgets and financial performance.
• Monitor occupancy, staffing costs and resource utilisation.
• Develop partnerships with commissioners and local authorities.

Skills

Health & social care background

Multi-site operations management

Leadership of service leaders

CQC compliance knowledge

Budget management

KPI improvement

Stakeholder management

Growth & progression

Job description

Since then, we've remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland. We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you'll be supporting & more about the role:

• Working closely with the Head Of Operations, you will be the registered manager for their geographical patch and provide leadership to 6 Service Leaders who have responsibility for 18 Services across Liverpool and Chester

Shift Requirement: Choose a 4-day week or spread your hours over 5 days Contract: Full Time Perm - 37.5 hours per week UK Driving License Required? Essential, Travel will be required What You’ll Be Doing + Lead and oversee multiple services within a region. + Ensure services deliver high-quality, person-centred support. + Drive continuous improvement and operational excellence. + Support service managers to achieve performance targets.People Management + Manage, coach and develop Service Managers and leadership teams. + Build high-performing, engaged teams. + Support succession planning, recruitment and retention initiatives. + Promote Community Integrated Care's values and culture.Quality & Compliance + Ensure services meet CQC, regulatory and organisational standards. + Monitor service quality, safeguarding and health & safety. + Implement policies, procedures and best practice across services. + Lead improvement plans following audits and inspections.Financial Management + Hold responsibility for regional budgets and financial performance. + Ensure services operate efficiently and sustainably. + Manage occupancy, staffing costs and resource utilisation. + Deliver agreed financial targets and value for money.Stakeholder Management + Build strong relationships with commissioners, local authorities, families and community partners. + Represent Community Integrated Care externally. + Develop partnerships that enhance outcomes for people supported.Strategic Responsibilities + Support regional growth and business development opportunities. + Contribute to the charity’s vision of delivering the “Best Lives Possible.” + Drive innovation and positive change across services. + Ensure services align with organisational strategy and objectives.

What We’re Looking For

• Strong Health & Social Care background (adult social care, supported living)
• Proven multi-site operational management experience.
• Experience leading Service Leader
• Strong understanding of CQC regulations, compliance, safeguarding, and quality standards.
• Responsibility for budgets, occupancy/growth, and operational performance.
• Demonstrable experience improving KPI performance, audit outcomes, and service quality.
• Excellent stakeholder management skills, including working with local authorities, commissioners, and families.
  Community Integrated Care is one of the UK's largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the 'Care in the Community' agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Are you a strong leader and looking for your next new challenge?

Are you passionate about delivering exceptional care and truly making a difference? We are recruiting for a Regional Manager within the Liverpool area, this is an exciting opportunity for an aspiring individual to develop into their first Regional Manager position or an experienced Regional Manager to develop further in an award-winning charity. You will receive a bespoke development plan, guidance and support to help you grow into the role. Benefits & USP's: + Salary of £46292 - £50106 per year plus £5000 car allowance + Hybrid Working: Blend of home, office (Widnes or Wavertree), and service-based work. + Flexible Hours: Choose a 4-day week or spread your hours over 5 days + Work doing the things you enjoy, meaning work never feels like work + Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities + Managed by supportive senior leaders + 25 Days annual leave plus statutory bank holidays (for full time, part time is worked out on a pro-rata basis) + Holiday Buy & Sell scheme + Pension scheme + No uniform - we wear our casual clothes + Flexible Working Hours & Shift patterns + We will pay for your DBS / PVG + Shopping Discounts scheme + Ongoing continued professional development and progression opportunities + Recommend a Friend Bonus scheme + Financial Hardship Fund