Regional Manager

Operose Health Ltd; Devon and Torbay; Remote; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Car benefit scheme

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health Ltd in Devon seeks a Regional Manager to oversee the delivery of regional services across multiple sites. The role requires leadership of teams, ensuring contractual delivery and high standards for patients, with travel between sites.

You will drive performance, coach staff, develop innovative models of care, and support workforce recruitment and training while deputising for the COO when needed. This is a full-time, on-site role.

Qualifications

• Degree level education or equivalent qualification or experience.
• Significant (3+ years) service management experience in Primary Care.
• Experience with SystmOne and/or EMIS Web.

Responsibilities

• Oversee the safe and effective delivery of regional services within a defined region.
• Maximise financial performance through high quality patient outcomes and KPIs.
• Provide coaching and performance management of teams.
• Collaborate with senior management to implement innovative models of care.

Skills

Service management experience

Education

Degree or equivalent

Tools

SystmOne

EMIS Web

Job description

Are you looking for an exciting new opportunity and have previous experience of service management in Primary Care?

Our Devon sites are looking for a Regional Manager for 37.5 hours per week.

Own transport or ability to use alternative means of travel as travel is required between sites.

Role Responsibility

Key duties will include:

• To oversee the safe and effective delivery of all regional services within a defined region. Ensure that the business units are well maintained, consistently well managed and have appropriate staffing levels on an ongoing basis to deliver against contractual obligations and meet the high standards expected by the organisation on behalf of its service users.
• To maximise financial performance of the business area through a focus on high quality patient outcomes, local enhanced services and other operational KPIs, accompanied by identification and delivery of strategic business development opportunities.
• Undertake effective coaching and performance management of teams within the business units.
• Act as a key member of the senior management team within the operations division overseeing operational delivery. This will include working with senior management team colleagues to implement innovative models of care for the delivery of current contracted services, aspiring to a CQC rating of outstanding and developing models of care for new opportunities as they arise.
• Take a lead on policy and workforce recruitment, retention and training, primary care network development and assuring compliance with regulatory and commissioning standards.
• To deputise for the chief operating officer in their absence and in key areas of decision making when delegated to do so.

The Ideal Candidate

Interested? What you will need to be considered:

• Education to degree level or equivalent qualification and or experience.
• Management/Leadership diploma equivalent in-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent.
• Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, independent sector development.
• Significant (3 years plus) service management experience in Primary Care.
• Experience of using SystmOne and/or EMIS Web.

Package Description

What we can offer you as an Regional Manager:

• Annual salary of up to £60,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Variedopportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

About the Company

At Operose Health it is our mission to deliver great primary care by improving access, outcomes and patient experience. Our dedicated teams, innovative operating models, ambitious growth plans, and values-driven culture allow us to offer unparalleled support to every practice and service we manage. We care for over 630,000 patients across 60+ GP Practices, from Devon to Doncaster.

We take immense pride in our exceptionally talented workforce. With robust resources and continuous support, we empower our staff to deliver outstanding patient care. Our clinicians and colleagues are encouraged to operate at the top of their licence and champion to be the best that they can be.

Clinical expertise, innovation and research drive our models of care, improving primary care access to provide the right support, at the right time. By leveraging data and insights, we manage demand more efficiently, enabling quicker patient access. We empower and educate patients to improve their health and wellbeing for the long term.