Regional Inflight Retail Operations Lead

Jet2.com Limited; England; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

26 days holiday + Bank Holidays

Flight and holiday discounts

Car allowance

On-call allowance

Profit share scheme

Job summary

Jet2.com Limited is seeking a Regional Inflight Retail Operations Executive to oversee planning, communication and organisation of all operational and logistical activity to ensure flights are fully catered and provisioned, maximising onboard sales and delivering a great customer experience.

Based in the South of England with flexibility to be based at any UK airport base, the role requires travel to multiple bases, hybrid working, and potential for on-call duties.

Qualifications

• Ideally, an individual who has worked in this role in another airline and has specific experience of airline catering and logistics; as a minimum requirement, must have a strong airline operational background in Ground Services, Catering, In-Flight Retail or Cabin Services/Cabin Crew.
• A self-starter, who can work unsupervised and is used to working remotely.
• A problem solver – tenacious and willing/able to make sound operational decisions quickly.

Responsibilities

• Liaise with Operations teams and Gate Gourmet/other service providers to ensure all flights fully catered and provisioned, in line with business and customer requirements
• In the case of programme disruption, plan, communicate and organise the necessary action to minimise any customer or operational impact
• On Call – to cover 1 week in 5 (0830 MON – 0830 MON 24/7)- On call allowance provided.
• Travel required – covering a number a UK bases with weekly face to face visits to catering units and crew rooms – Car Allowance provided.

Skills

Airline operations

Logistics

Problem solving

Remote work

Job description

Jet2.com Limited is seeking a Regional Inflight Retail Operations Executive to oversee planning, communication and organisation of all operational and logistical activity to ensure flights are fully catered and provisioned, maximising onboard sales and delivering a great customer experience.

Based in the South of England with flexibility to be based at any UK airport base, the role requires travel to multiple bases, hybrid working, and potential for on-call duties.