Regional HVAC Operations Leader (Depot & Field)

Cross Rental Services; Andover; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Holiday allowance

Private medical insurance

Life assurance

Eyecare scheme

Job summary

Cross Rental Services is seeking a high-impact Regional Operations Manager to lead the Andover depot and drive field operations across the region. You will own performance, people development, and delivery excellence in a fast-paced, engineering-driven HVAC rental business.

You’ll work with Planning, Sales, Technical and Senior Operations leadership to align assets and capability to demand, building high-performing teams and embedding Right First Time, safety and customer satisfaction at scale.

Qualifications

• Extensive leadership experience in HVAC, engineering or industrial services.
• Proven depot and field team management across multiple sites.
• Strong track record driving KPI improvements, productivity and Right First Time.
• Customer-first mindset with ability to manage escalations and customer delivery.

Responsibilities

• Own end-to-end operations across depot, workshop, warehouse and field engineering.
• Drive productivity, Right First Time, safety, and compliance while meeting customer requirements.
• Recruit, coach and develop high-performing cross-functional teams.
• Oversee equipment readiness, maintenance scheduling and field deployment.
• Collaborate with Planning, Sales, Technical and Senior Operations leadership to align assets to demand.

Skills

HVAC leadership

Depot management

Field operations

People development

Safety compliance

Job description

Cross Rental Services is seeking a high-impact Regional Operations Manager to lead the Andover depot and drive field operations across the region. You will own performance, people development, and delivery excellence in a fast-paced, engineering-driven HVAC rental business.

You’ll work with Planning, Sales, Technical and Senior Operations leadership to align assets and capability to demand, building high-performing teams and embedding Right First Time, safety and customer satisfaction at scale.