Regional Director, Technical Services

JR United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in hospitality seeks a Regional Director of Technical Services to lead architectural excellence and sustainability initiatives across EMEA properties. This role requires a detail-oriented project manager with a passion for sustainable building practices and a proven track record in managing Technical Services Agreements. You'll collaborate with property owners, architects, and development teams to ensure compliance with design standards while advocating for innovative solutions that enhance sustainability. If you thrive in a fast-paced environment and are eager to make a significant impact in the hospitality sector, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in sustainable building and project management.
• Strong understanding of building codes and regulations.

Responsibilities

• Serve as the primary contact for projects, managing Technical Services Agreements.
• Oversee construction phases ensuring alignment with brand standards.

Skills

Project Management

Sustainability Practices

Technical Services Agreements (TSA)

Communication Skills

Detail Orientation

Interpersonal Skills

Education

Post-secondary diploma or degree

Tools

Bluebeam

MS Project

MS Office Suite

Job description

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Regional Director, Technical Services, London

Client:

Starwood Hotels

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

OUR COMPANY

SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.

Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.

OUR OPPORTUNITY

SH Hotels & Resorts is seeking an innovative and technically skilled leader to join our team as the Regional Director, Technical Services. This role is essential in ensuring architectural excellence, sustainability integration, and compliance with SH Design and Technical Standards across our EMEA properties. The ideal candidate is a detail-oriented project manager who excels at executing Technical Services Agreements (TSA) in collaboration with property owners, consultants, and development teams.

Responsibilities:

1. Brand Representative for Assigned Projects
   • Serve as the primary SH contact for select projects, managing Technical Services Agreements (TSA) per SOP guidelines.
   • Oversee TSA meetings with owners, architects, and contractors from project kickoff to construction.
   • Coordinate internal document reviews and ensure milestone deliverables are met.
   • Provide technical guidance on drawing submissions and specifications.
   • Act as the technical lead for internal and external disciplines, including MEP, technology, surveillance, landscaping, lighting, multimedia, kitchen, and laundry consultants.
   • Collaborate closely with Interior Design and Food & Beverage teams.
2. Architecture & Sustainability Contribution
   • Review and provide input on architectural, building system, and LEED Silver sustainability requirements.
   • Support contract evaluations and strategize deviations with the executive team.
   • Implement sustainability initiatives to optimize SH Hotels’ carbon footprint.
   • Develop reports and recommendations for sustainable building solutions.
   • Identify cost-effective, innovative solutions to enhance sustainability without compromising quality.
3. Project Management (During Construction)
   • Oversee the construction phase, ensuring alignment with brand standards and project goals.
   • Provide regular budget, schedule, and program updates to SH Executive Team.
   • Manage submittals, material samples, and routine site walk-throughs with action reports.
   • Support punch list resolution, commissioning verification, and final documentation.
4. Standards Management
   • Maintain and update all Architecture & Construction Design Standards.
   • Oversee content for key standard divisions, including:
   • TSA Process Documents
   • Mechanical, Electrical & Plumbing (MEP)
   • Technology & Sustainability Guidelines
5. Sustainability Leadership
   • Advocate for LEED Silver certification across projects.
   • Conduct sustainability workshops and assist owners in defining project sustainability goals.
   • Oversee LEED submittals and technical analysis to maximize energy savings.
   • Guide hotels in ongoing green operations, including waste reduction, energy efficiency, and sustainable procurement.
   • Ensure compliance with Energy Star Portfolio Manager for energy tracking.
   • Evaluate carbon offset programs and bulk purchasing agreements for renewable energy.
   • Manage sustainability reporting, including carbon and waste tracking across properties.

Must-Have’s and Nice to Have’s:

• Passionate about sustainable building and a minimum of 3 years of similar work experience.
• Experience working in the hospitality, real estate development, or luxury brand sectors.
• A post-secondary diploma or degree would be a plus.
• Precise, organized, and detail-oriented.
• LEED certification and understanding of sustainable design – preferred.
• Solid working proficiency with Bluebeam, MS Project, and MS Office Suite.
• Proficiency in building codes, regulations, and standards including IBC, IFC, and NFPA.
• Possess the ability to perform under pressure in a fast-paced environment continually assessing priorities and acting quickly with a sense of urgency.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.
• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.