Regional Director - Property (East)

Bromford Flagship LiveWest; Norwich; On-site; GBP 136,000 - 151,000; Full time

Benefits offered by this job

Car allowance

Fully flexible annual leave

Agile working

Family friendly policies

Health and wellbeing support

Opportunity to thrive

Job summary

Bromford Flagship LiveWest is seeking a Regional Director Property (East) to steer the East region's property portfolio, ensuring safe, sustainable homes and strong customer outcomes. You will guide major investments, regulatory compliance and regional financial performance, while building a high-performing team and shaping long-term strategy.

The role offers a leadership platform within a purpose-driven housing provider, with a market-leading salary (£136,266–£151,407) and comprehensive

Qualifications

• Extensive senior leadership experience in social housing or highly regulated environments.
• Proven ability to lead large operational teams and deliver strong customer outcomes.
• Experience managing significant operational and capital budgets with accountability for financial performance.
• Expertise in asset management, investment planning, repairs and maintenance across complex portfolios.
• Strong commercial acumen balancing customer needs with sustainability and priorities.
• Experience leading transformation programmes and organisational change.
• Excellent stakeholder management at Exec/Board level.

Responsibilities

• Lead the East region as a strategic business unit for property services.
• Develop and deliver regional asset management and investment plans.
• Oversee repairs, maintenance, major projects and contractor performance.
• Manage operating and capital budgets to ensure value for money.
• Use asset data to inform investment decisions and optimise portfolio performance.
• Ensure compliance with regulatory, health and safety requirements.
• Drive service transformation and continuous improvement in property operations.
• Develop high-performing, customer-focused teams and leadership capability.
• Collaborate with regional and executive leaders to deliver long-term strategy.

Skills

Senior leadership

Customer outcomes

Budget management

Asset management

Strategic thinking

Stakeholder management

Regulatory knowledge

Leadership development

Travel flexibility

Education

Degree-level qualification or equivalent

Job description

This is a rare opportunity to shape regional strategy, influence organisational direction and make a meaningful difference to customers' lives.

Strategic leadership that improves lives. 70,000 customers in 33,000 homes.

We're looking for an exceptional property leader to join Bromford Flagship LiveWest as our Regional Director Property (East).

Every property decision affects a customer, a family and a community. This senior enterprise role provides the opportunity to shape those decisions across approximately 33,000 homes and 70,000 customers.

This is an Enterprise Leadership role within BFL, and as Regional Director Property (East), you will set the strategic direction for regional property services, ensuring homes are safe, sustainable, well maintained and able to meet customers’ changing needs. You will lead major investment and service decisions, influence the wider direction of the organisation and build a high-performing property operation that combines strong customer outcomes with financial and environmental sustainability.

You will join a large, purpose-driven organisation at a pivotal point in its development, with the authority and influence to transform services, strengthen asset performance and create lasting value for customers and communities.

This is a rare opportunity to take ownership of this significant housing portfolio. If you're an ambitious and values-driven leader with a track record of leading large-scale property, asset management or operational services, we'd love to hear from you.

About the Role

As Regional Director Property, you will lead the East region as a strategic business unit, with accountability for asset performance, repairs and maintenance, customer outcomes, regulatory compliance and regional financial performance. You'll work closely with colleagues across customer experience, new homes and regional leadership teams to deliver outstanding services and long-term value from our housing assets.

This role requires someone who can combine strategic thinking with operational excellence, ensuring customers receive high-quality services while driving efficiency, sustainability and commercial performance.

Location: Regional (Candidates should be based within the region or willing to commit to spending significant time within the region)

Hours: Full Time - 37 hpw - Monday to Friday

Contract: Permanent

Benefit Package: Market-leading salary and excellent benefits

WHAT YOU'LL BE DOING

• strategic leadership for the East region's property portfolio, ensuring delivery of corporate objectives and customer outcomes.
• lead the development and delivery of regional asset management and investment plans.
• Enterprise-level accountability for repairs, maintenance, planned works, empty homes, major projects and contractor performance.
• management of significant operating and capital budgets, driving strong financial performance and value for money.
• use asset intelligence and performance data to inform investment decisions and optimise portfolio performance.
• ensure full compliance with all regulatory, statutory and building safety requirements.
• drive service transformation, innovation and continuous improvement across property operations.
• develop high-performing, customer-focused teams and future leadership capability.
• work collaboratively with regional and executive leaders to deliver Bromford Flagship LiveWest's long‑term strategy.

WHAT YOU'LL BRING

We're looking for a proven senior leader who can demonstrate:

• extensive senior leadership experience within social housing, property, asset management, construction, infrastructure or another highly regulated environment.
• a strong track record of leading large operational teams and delivering excellent customer outcomes.
• experience managing significant operational and capital budgets with accountability for financial performance.
• expertise in asset management, investment planning, repairs and maintenance services across complex property portfolios.
• strong commercial acumen, balancing customer needs with financial sustainability and organisational priorities.
• experience leading transformation programmes, service redesign and organisational change.
• excellent stakeholder management skills, with the ability to influence at Executive, Board and partnership level.
• strong knowledge of housing regulation, compliance, health and safety and building safety requirements.
• degree‑level qualification or equivalent professional experience in Housing, Property, Surveying, Construction, Asset Management, Engineering, Business Management or a related discipline.
• evidence of ongoing professional and leadership development.
• full UK driving licence and the ability to travel throughout the East region.

For full details on the role and its responsibilities, click here to view the Regional Director - Property - The Part I Play document.

WHY JOIN US

At Bromford Flagship LiveWest, we're transforming the way we deliver services and invest in our homes and communities. This is an opportunity to play a key role in that journey, influencing strategic decisions, leading talented teams and making a tangible difference to the lives of thousands of customers.

You’ll join an organisation that combines commercial strength with a strong social purpose, where leadership, innovation and customer focus are at the heart of everything we do.

Discover more about BFL's performance and vision for the future.

WHAT WE OFFER

• market-leading salary - £136,266 to £151,407 per annum
• car allowance
• fully flexible annual leave
• agile working
• family friendly policies
• health and wellbeing support
• commitment to enabling you to thrive

For full benefit details, click here.

Important information

Closing Date: 18th October 2026

Interviews: Applications will be reviewed as received with candidates of interest being invited to an initial interview via MS Teams.

Second Stage: 27th October 2026 - Norwich

Final Stage: TBC - Norwich

(We operate a multi‑stage interview process including psychometric testing. This is designed to provide both you and us with valuable insight into the opportunity, ensuring a strong alignment of experience, values, leadership approach, and long‑term aspirations.)

About Us

Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.