Regional Director

BENEFACT TRUST LIMITED; Swansea, Llanelli, Cardiff, St. Clears; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

28 days annual leave

Birthday off

Group Pension

Bonus scheme

Health & wellbeing benefits

enhanced sick pay

Study support

Job summary

Lloyd & Whyte Community Broking, part of the Benefact Group, invites a Regional Director to lead the South Wales region. The role combines strategic leadership with hands-on oversight across Swansea, Llanelli, Cardiff and St Clears locations, including hybrid remote work with in-office presence.

You will shape regional strategy, drive profitability, and foster a client‑focused culture while working with senior stakeholders to deliver sustainable growth and governance across multiple offices.

Qualifications

• Chartered Insurance Institute Diploma or equivalent required.
• Significant senior leadership experience in UK insurance.
• Strong network within UK, South West and Wales insurance markets.
• Proven success delivering growth and financial performance across locations.
• Excellent commercial acumen and strategic execution.
• Deep knowledge of FCA regulation and Consumer Duty requirements.

Responsibilities

• Lead regional performance, growth, profitability and culture for South Wales.
• Develop and deliver regional strategy and three-year business plan.
• Provide visible leadership to Heads of Community Broking and branch leaders.
• Ensure exceptional client outcomes and regulatory compliance across the region.
• Maintain SMF accountability for the South Wales Region with robust governance.

Skills

Leadership

Strategic planning

Stakeholder mgmt

Regulatory knowledge

FCA compliance

Education

CII Diploma in Insurance

Job description

Regional Director

We are looking for a Regional Director to join Community Broking in our South Wales offices. Competitive salary, excellent benefits and hybrid working.

Salary: Competitive

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Remote / South Wales

About the role

Lloyd & Whyte Community Broking who are proudly part of the Benefact Group have an exciting opportunity for a Regional Director to join our Community Broking divisional leadership team to run our South Wales Region across 4 locations and 50+ people.

This role can be offered remotely, however regular presence will be needed within our Swansea, Llanelli, Cardiff and St Clears offices.

In this strategic leadership role, you will be responsible for the overall culture, growth, profitability and performance of Community Broking South Wales. A proactive and experienced leader, you will play a key role in shaping and delivering the regional strategy, ensuring alignment with wider business objectives while fostering a high performing, client focused culture.

Working closely with the Managing Director and key senior stakeholders, you will lead regional operations, inspire teams, drive sustainable growth and ensure exceptional outcomes for both clients and colleagues.

Why join us?

What you'll be doing

• Leading the overall performance, growth, profitability and culture of Community Broking across our South Wales region

• Developing and delivering the regional strategy and three year business plan in line with wider business objectives.

• Providing visible leadership and support to Heads of Community Broking (Branch Leaders) within their respective branches, building high performing teams and driving accountability.

• Acting as a key stakeholder across the business, ensuring exceptional customer outcomes and compliance with all regulatory requirements.

• Holding Senior Management Function (SMF) accountability for the South Wales Region, ensuring robust governance, regulatory compliance, effective risk management and positive client outcomes in line with FCA requirements

What you'll need to have

• Chartered Insurance Institute (CII) Diploma in Insurance (or equivalent professional insurance qualification).

• Significant senior leadership experience within the UK insurance market, with a strong understanding of regional and national market dynamics.

• Recognised expertise and a strong network within the UK, South West and Wales regional insurance market

• Proven success in delivering strategic growth, financial performance and operational excellence across multiple locations or business units.

• Strong commercial acumen, with the ability to develop and execute business strategies that deliver sustainable results.

• Comprehensive knowledge of FCA regulation, Consumer Duty and other legislative requirements relevant to the insurance sector.

What makes you stand out

• Hold a Chartered Insurance Institute – Advance Diploma in Insurance.

What we offer

• 28 days annual leave plus bank holidays

• Your birthday off

• Group Personal Pension

• Bonus scheme

• A holiday buy scheme

• An array of health and wellbeing benefits, company cash plan, income protection and life assurance

• Enhanced sick pay and parental leave

• Support and funding toward study and professional qualifications

• Paid time off for volunteering

Hear from the hiring manager

“Lloyd & Whyte Community broking is focused on bringing insurance back to the community! Focusing on delivering excellent client service and solving client’s cover and claims issues. This is an exciting time to join us, as we continue to build momentum. So if you're a commercially minded professional, eager to lead and grow within your insurance career, we’d be delighted to hear from you.”

About us

Lloyd & Whyte Community Broking are a collection of insurance brokers, across Wales and the Southwest, who share the same values, vision and passion for supporting our communities. We’re bringing insurance back to its roots, adding real value through specialist risk management, expert advice, and client-first service.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26

Company Details

• Company: Lloyd and Whyte Community Broking

• Locations: Llanelli, Cardiff, St. Clears, Swansea

• Remote status: Hybrid

• Employment type: Permanent - Full Time