Regional Colleague Support Host

BaxterStorey; Bolton; On-site; GBP 24,000 - 30,000; Full time

Job summary

BaxterStorey is looking for a Regional Client Support Host to join their team in Bolton. This role focuses on providing exceptional client services, managing daily operational needs at various offices, and involves regular travel across sites. The ideal candidate should possess strong customer service skills and excellent time management, with opportunities for career growth and professional development.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Training and development opportunities

Access to discounts at retailers

Qualifications

• Previous experience in a customer service or facilities role is essential.
• Must have impeccable time management skills.
• Comfortable with regular travel to client sites.

Responsibilities

• Responsible for client services at a small cluster of regional offices.
• Support the day-to-day needs of clients and deliver an engaging working environment.
• Work directly with the Workplaces Services Team on various tasks.

Skills

Customer Service

Time Management

Proactive Attitude

Job description

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Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.

This Regional Client Support Host will be responsible for client services at a small cluster of regional offices.

You will be the go-to person for supporting the day-to-day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, gaining exposure to many aspects of facilities management.

Qualifications

Previous experience in a customer service or facilities role is essential.

You will be required to attend each site 1-2 times per week; therefore, the successful candidate must be comfortable with regular travel and possess impeccable time management skills. You should be proactive with a can-do attitude, confident in prioritising your workload independently.

Travel costs are covered for this role.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform offering fabulous savings at high street retailers, hotels, cinemas, and more
• Our Training Academy provides excellent training and development opportunities for our staff