Regional Colleague Support Host

BaxterStorey; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

BaxterStorey is expanding its regional services and seeking a Regional Client Support Host to enhance client service delivery across multiple offices. This role involves supporting client needs, facilitating an engaging working environment, and requires excellent customer service skills and proactive time management. Travel is part of the role, with all related costs covered, alongside an attractive benefits package including holiday allowance, pension, and life insurance.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience in a customer service or facilities role is essential.
• Must be comfortable with regular travel to sites.
• Excellent time management skills are required.

Responsibilities

• Responsible for client services at a small cluster of regional offices.
• Support the day-to-day needs of clients in their offices.
• Work with the Workplaces Services Team on facilities management.

Skills

Customer service experience

Time management

Proactive attitude

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.

This Regional Client Support Host will be responsible for client services at a small cluster of regional offices.

You will be the go-to person for supporting the day-to-day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, gaining exposure to many aspects of facilities management.

Qualifications

Previous experience in a customer service or facilities role is essential.

You will be required to attend each site 1-2 times per week; therefore, the successful candidate must be comfortable with regular travel and possess excellent time management skills. You should be proactive with a can-do attitude, confident to prioritize your workload independently.

Travel costs are covered for this role.

Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform which offers you savings at high street retailers, hotels, cinemas, and more
• Our Training Academy provides excellent training and development opportunities for our staff