Regional Cleaning Supervisor - Lead & Elevate Standards

Carlisle Support Services; Crewe; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate paid monthly

Company Pension Scheme after probation

Health and Wellbeing Plans

Wagestream – access to earned wages

Fizz Benefits – discounts and rewards

Full induction and ongoing training

Uniform and quality kit provided

Employee Assistance Program

Reward and Recognition – Superstar and

Refer a Friend Scheme

Job summary

Carlisle Support Services is seeking a Regional Supervisor covering the Avanti West Coast Network. Lead a team of cleaners, ensure standards, and meet KPIs/SLAs under HSQE guidelines.

Working hours are Monday to Friday, 9:00 am-5:00 pm, with possible evenings and weekends. You will report to Claire Chegwin and coordinate training, stock and safety procedures across sites to deliver consistent cleaning outcomes.

Qualifications

• Previous cleaning experience in a supervisory capacity.
• Ability to train and mentor staff.
• Strong interpersonal and communication skills.

Responsibilities

• Maintain cleaning standards to the BICSc Standards with all staff.
• Achieve the Weekly/monthly targets set by your manager.
• Support the training of new employees when requested by the Training Manager.
• Monitor cleaning standards and address any performance or quality issues with cleaning staff supporting the area manager.
• Conduct walk-throughs with cleaners to ensure that roles, duties and expectations are clearly understood.
• Complete Work IT daily - Training will be given by your manager.
• Demonstrate required cleaning duties and reinforce expected standards through practical instruction.
• Ensure that all health and safety requirements are consistently followed.
• Address any SQEs with the team immediately.
• Complete and maintain required documentation, including folder records and toolbox talks.
• Report all health and safety issues to your manager immediately.
• Ensure that all employees understand and complete their daily duties and tasks, including Abandoned/Illegally Parked Bike Policy.
• Compliance with station and CSS log-in policies.
• Rothenburg unblocking procedures.
• Replenishment of consumables, including soap, toilet tissue and hand towels.
• Reporting broken or damaged dispensers to the station CSS Manager.
• Testing hand dryers with operatives daily.
• Test All Sani Bins including Lids and Pedals - Report any damaged.
• Ensure that all employees use the equipment available to them correctly and appropriately.
• Identify training needs and report them to the Training Manager for action.

Skills

Supervisory experience

Cleaning industry

Hygiene standards

HSQE compliance

Customer service

Team leadership

Flexibility

Communication

Attention to detail

Job description

Carlisle Support Services is seeking a Regional Supervisor covering the Avanti West Coast Network. Lead a team of cleaners, ensure standards, and meet KPIs/SLAs under HSQE guidelines.

Working hours are Monday to Friday, 9:00 am-5:00 pm, with possible evenings and weekends. You will report to Claire Chegwin and coordinate training, stock and safety procedures across sites to deliver consistent cleaning outcomes.