Regional Claims Leader — Hybrid Role, Client-Focused

Aon; Redhill; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global risk management firm is seeking a Claims Management Executive to guide clients through complex claims across the Central and South UK region. This hybrid role involves establishing claims procedures, ensuring high-quality service, and fostering strong client relationships. The ideal candidate will have in-depth knowledge of commercial claims, excellent customer service skills, and experience in client-facing roles. This position offers a competitive benefits package and opportunities for professional growth.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working style solutions

Qualifications

• In-depth knowledge of commercial liabilities, property, and motor sectors.
• Exceptional customer service skills and effective communication.
• Strong organizational skills for diary management.

Responsibilities

• Establish and maintain effective claims handling procedures.
• Act as the primary point of contact for clients regarding claims inquiries.
• Collaborate with claims adjusters to facilitate claims processing.

Skills

In-depth knowledge of commercial/corporate claims

Experience in client-facing roles

Exceptional customer service skills

Understanding of UK commercial insurance market

Strong organizational skills

Self-motivated with accountability

Proven track record of building relationships

Confidence in delivering presentations

Experience in improving risk and claims costs

CII certification or relevant qualifications

Education

CII certification or other relevant qualifications

Job description

A leading global risk management firm is seeking a Claims Management Executive to guide clients through complex claims across the Central and South UK region. This hybrid role involves establishing claims procedures, ensuring high-quality service, and fostering strong client relationships. The ideal candidate will have in-depth knowledge of commercial claims, excellent customer service skills, and experience in client-facing roles. This position offers a competitive benefits package and opportunities for professional growth.