Regional Business Development Team Manager - UKI

ADP; Staines-upon-Thames; On-site; GBP 70,000 - 110,000; Full time

Job summary

ADP UK & Ireland is seeking a Business / Sales Development Leader to coach and empower a team of ambitious Business Development Representatives across Enterprise, Mid-Market, and Upper Digital Sales. You will own outbound lead management, ensure pipeline quality, and partner with Sales, Marketing and Operations to drive opportunities and revenue.

Reporting to the EMEA Director of Business Development, you will organize regular meetings, forecast, recruit and onboard new hires, and lead process

Qualifications

• University Graduate or MBA with 2–3 years of management experience in Sales, Marketing or Business/Sales Development roles.
• Experience leading a Business Development team and coaching reps to achieve targets.
• Proficiency with digital tools and CRM systems, including social media, email marketing, and AI-enabled platforms.

Responsibilities

• Lead and coach the UK BD team across Enterprise, Mid-Market and Upper Digital Sales.
• Own outbound lead management and ensure a healthy pipeline of opportunities.
• Collaborate with Sales, Marketing and Operations to drive pipeline and revenue.

Skills

Leadership

Team management

CRM experience

Prospecting/Outbound

Education

University Degree or MBA

Tools

Salesforce

CRM tools

Job description

As Business / Sales Development Leader, you will be working closely with ADP's UK & Ireland Business Unit, managing and leading a team of ambitious Business Development Representatives (BDR) and collaborating with Sales, Marketing, and Operations teams, to help generate new business opportunities and maintain our company's position as a global industry leader. You will own all processes of outbound lead management within the territory and drive the success of your team, ensuring a high level of quality and a healthy pipeline of new opportunities are delivered to our partners in the field. This is an exciting role, an exceptional opportunity with a lot of responsibility and global visibility! Are you ready to step up to the challenge and become part of ADP?,

• You will be using your experience to support and coach the UK Business Development team, covering Enterprise, Mid-Market, and Upper Digital Sales sectors, helping them effectively leverage all available means of researching and qualifying of accounts and contacts, while staying on top of trends within the wider market.
• Being a true leader, you will be your team's facilitator for continuous improvement and development, delivering a high level of continuous performance and engagement. The team will look to you for motivation and guidance to achieve their overall goals.
• You will act as a thought-leader and drive transformations and necessary process changes, successfully aligning behaviours to business objectives.
• Your main purpose will be to use all available means to support your team, so that they can produce a regular flow of qualified, sales ready Opportunities into Sales Pipeline.
• Partnering and collaborating closely with the UK Business Unit, Sales VPs, Sales Managers, District Managers and many other departments involved in our success as a company.
• We trust our Data, so you will be making sure that our Business Development process is followed correctly by the reps and other partners in the sales cycle, so that our CRM is always updated and reflecting our efforts. You will be holding people accountable and have a high standard of ethics and transparency, to help the team deliver constantly on their commitments.
• You will report directly to our EMEA Director of Business Development. It is expected you will also hold other useful matrix relationships with the global Business Development team, so you can stay on top of progress and status across our international team and make sure your voice is part of the BU's conversation.
• Your work will always be in accordance with agreed procedures and specific local regulations and demands.
• You will organise and attend regular 'one to one' meetings, team meetings, and forecasting meetings, to give/receive feedback, monitor performance and identify training needs.
• Make performance appraisals, distribute objectives and report; Sometimes you will have to help teammates improve their performance or skill level, by providing them with all necessary help to get back on track with their results.
• You will be taking part in company events, conferences, training courses, and other meetings as per local initiatives.
• Managing your team's administrative needs (holidays, sickness, specific needs/demands).
• Handle escalations or challenging situations in a timely, professional manner, aimed at delivering results and restoring the productivity and performance levels.
• Participate in recruiting and lead the onboarding of new hires in the team.
• Amaze everyone with your insight and experience, by contributing to and leading projects aimed at innovating and improving on process and procedures for pipeline growth.
  You are a University Graduate or MBA and have at least 2-3 years of management experience, preferably in Sales, Marketing or Business/Sales Development roles.
• You are target driven and have experience working within prospecting on leads and opportunities in a CRM environment (Salesforce.com desirable).
• You have a high degree of comfort in building and maintaining professional relationships and engaging with Senior Leaders and C-Suite contacts.
• You understand digital communication tools like social media, video or phone selling and e-mail marketing and have been exposed to other technologies used for prospecting and research.
• You are passionate about pipeline growth and associate development.
• You are comfortable leveraging modern digital tools and platforms--including AI--to work smarter and more efficiently. You adopt new technologies quickly, use data to inform decisions, and continuously explore ways to enhance productivity and results through innovation., You are ambitious and driven, a self-starter with high standards of quality, leading yourself and others to over-achieve on your commitments.
• You chose leadership because you're passionate about developing people and guiding them to fulfil their full potential.
• You are prepared to act like an owner and take charge where needed, entrepreneurial and resourceful in all situations
• You have a calm, pleasant, flexible attitude, always searching for solutions and new opportunities to learn and grow.
• You are enthusiastic and have a clear desire to progress your career within our world-leading company.
• You've researched and know about ADP, what we do and what we offer in your assigned territory.
• Your business acumen and commercial awareness are remarkable.
• You are a masterful and articulate business communicator, verbal and in writing.
• A confident and bold collaborative leader.
• You possess a proven ability to organize effectively, prioritize given workload and meeting deadlines - adherence to standards & detail and have clear understanding of importance of process.
  A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) . Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
  How you manage a sales development team and work on developing skills and performance.
• Your experience managing difficult situations or colleagues.
• How you solved a critical problem you've had?
• Details about the role of social media and digital tools in today's outbound sales environment.
• Your ability to build and maintain internal relationships and gain buy-in for proposed actions.
• What are your strengths as a Leader and how you use them to get results?
• How you know and understand ADP's Values and how they fit your personality and professional style.