Regional Area Director: Scotland, Cumbria & NE England

Department for Work and Pensions (DWP); Scotland; On-site; GBP 120,000 - 160,000; Full time

Job summary

A governmental agency is seeking an Area Director to oversee Job Centre services across Scotland, Cumbria, and North East England. This pivotal role involves leading the performance of a large team, delivering on government employment goals, and fostering strong partnerships with local and national stakeholders. The ideal candidate will possess exceptional leadership skills and a deep understanding of public service and stakeholder engagement. This is a key position requiring a commitment to improving customer services and achieving high performance in the delivery of benefits.

Qualifications

• Extensive experience in managing large teams effectively.
• Proven track record of delivering excellent customer service outcomes.
• Ability to influence and manage complex stakeholder relationships.

Responsibilities

• Accountable for successful delivery of Jobcentre Services in Scotland.
• Ensure performance positively impacts Universal Credit delivery.
• Deliver on government commitments for employment rates.

Skills

Leadership

Stakeholder management

Customer service

Performance management

Financial control

Job description

A governmental agency is seeking an Area Director to oversee Job Centre services across Scotland, Cumbria, and North East England. This pivotal role involves leading the performance of a large team, delivering on government employment goals, and fostering strong partnerships with local and national stakeholders. The ideal candidate will possess exceptional leadership skills and a deep understanding of public service and stakeholder engagement. This is a key position requiring a commitment to improving customer services and achieving high performance in the delivery of benefits.