Refuse and Recycling Team Leader (HGV Refuse driver)

WMJobs; Malvern; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Excellent pension scheme

Generous annual leave

Training and development

Gym and wellbeing benefits

Employee assistance

Cycle to Work

Employee discounts

Job summary

Malvern Hills and Wychavon District Councils is seeking an experienced Refuse & Recycling Team Leader (HGV Refuse Driver) to supervise a collection crew, manage vehicles and resources, and ensure safe, efficient refuse and recycling collection in line with service standards.

The role requires strong people leadership, sound judgment, and good written and oral communication. You will make day-to-day operational decisions, liaise with staff and the public, and uphold health and safety policies.

Qualifications

• Knowledge of Health and Safety legislation and best practice.
• Experience of driving class C vehicles.
• Experience in delivering customer-facing services.

Responsibilities

• Lead and supervise a collection crew and manage allocated vehicles and resources.
• Make day-to-day operational decisions to meet service delivery requirements.
• Liaise with team members and the public to ensure efficient service.
• Ensure compliance with health and safety policies and safe systems of work.

Skills

Health and safety awareness

EU driving licence (category C)

Manual handling training

Flexibility to work extra hours

Refuse/recycling collection knowledge

Experience driving Class C vehicles

Clear written and verbal communication

Judgement and decision making

ICT literacy / data recording

Education

Manual handling training

Job description

Malvern Hills and Wychavon District Councils,

Refuse & Recycling Team Leader (HGV Refuse Driver)

80 hours per fortnight – Permanent post

Up to £36403 per annum

About The Team

We are seeking experienced team leaders to supervise a collection team and be responsible for allocated vehicles and other resources to ensure safe, efficient and customer focused delivery of recycling and refuse collection services in accordance with the Council’s operational and service delivery standards

About The Role

The roles includes the requirement to lead and supervise staff to achieve high levels of performance and productivity. This requires the candidates to possess good oral and written skills and the ability to make reliable, sound, balanced and consistent judgements.

You will be making day to day operational decisions to ensure that the Council’s operational and service delivery requirements are achieved. The candidates will effectively liaise with team members and members of the general public.

You will be responsible for ensuring team members carry out their duties in accordance with the Council’s policies and procedures and operate to agreed methods of working, including safe systems of work set out in the Council’s health and safety policies and procedures.

About You

• Understanding of Health and Safety legislation and best practice
• Full, valid EU driving licence (category C)
• Educated in manual handling
• Flexibility to work additional hours, as required, to ensure effective and efficient service delivery
• Understanding of refuse/recycling methods of collection and practice
• Relevant experience of driving class C vehicles
• Good oral and written communication skills including the ability to produce clear and precise records
• Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements

Skills And Experience

Skills and Experience we are looking for are:

• Relevant experience of working with the public and delivering high levels of customer satisfaction in a face to face role
• Experience of supervising or managing staff and dealing effectively with situations involving conflict with others
• Experience of making routine service decisions in accordance with established procedures
• Recording of information for processing including using ICT solutions.
• Experience of collecting, collating and processing information
• Good oral and written communication skills including the ability to produce clear and precise records
• The ability to lead and supervise a team to achieve high levels of performance and productivity
• The ability to plan work and manage delivery to meet deadlines and quality criteria
• Ability to make reliable, sound, balanced and consistent judgements
• Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements
• ICT user skills including mobile ICT solutions

What We Can Offer

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

Please note that this vacancy may close earlier than the advertised closing date if there is a high volume of applications

Closing date: Sunday 1st November 2026

Interview dates: Wednesday 11th November 2026 and Thursday 12th November 2026

Attached documents

Employee Benefits

Job Description

MHDC Our Council Plan