Referrals Receptionist

Bo Asian Bistro; Sheffield; On-site; GBP 26,000; Full time

Job summary

Join a forward-thinking organization as a Referrals Receptionist, where no two days are the same! In this full-time role, you will be the first point of contact for incoming referrals, playing a vital role in the mission to provide exceptional care for adults with complex needs. Collaborate with a dedicated team and enjoy professional growth while making a difference in people's lives. With a supportive environment and numerous career prospects, this position offers a fulfilling opportunity to thrive in a fast-paced setting. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Benefits

Excellent supervision and peer support

Learning opportunities and career prospects

Retail and lifestyle discounts

Free DBS check

Electric car salary sacrifice scheme

24/7 counselling and support

Blue Light Card eligibility

Qualifications

• Proven experience in administration with strong attention to detail.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Handle all communication politely and effectively.
• Accurately record essential information in Caresys.
• Maintain data analysis to support departmental needs.

Skills

Attention to detail

Communication skills

IT competency

Multitasking

Tools

Caresys

Job description

Referrals Receptionist

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Position:Referrals Receptionist

Location: Sheffield (S9)

Contract type:This is a full-time position, 40 hours per week (Monday – Friday 9am–5pm)

Rate:£25,403 per annum

You have the opportunity to play a key role in Exemplar Health Care’s future growth as our new Referrals Receptionist!

You will be joining one of Exemplar Health Care’s most established teams, providing the opportunity to develop professionally and personally, with the support of the wider Referrals and Business Development department. You will collaborate with various colleagues across Exemplar Health Care ensuring each day is varied and fulfilling.

As the first and main point of contact for incoming referrals, you’ll play a key role in our mission, to meet the growing demand for complex care, and make every day better for the people we support – that all starts with you!

About Exemplar Health Care

Making every day better for adults living with complex needs is our passion. It has been for over 25 years.

Established in 1999, our 50+ care homes ensure people get the care they need, the first time round, in a community-based home that is close to their loved ones.

Through our values of fun, integrity, success, responsiveness, and teamwork, we’re proud of the outcomes we enable people to achieve.

About the role

No two days will ever be the same in this role, but your day-to-day responsibilities will include:

• promoting the organisation’s good reputation by handling all communication politely and effectively
• taking calls from enquirers
• accurately recording essential information in Caresys
• ensuring messages are correctly taken, passed to the relevant person, and documented
• submitting information completed by clinicians to our portals and brokerages and participate in the administrative process of gathering feedback on enquiries and referrals
• maintaining data analysis as directed to support the department’s needs.

About you

For this position we are looking for someone to bring:

• strong attention to detail and proven experience in administration,
• excellent communication skills and professional telephone manner, enabling you to interact effectively with a range of stakeholders,
• the ability to multitask and thrive in a fast-paced environment,
• competency using IT systems, ensuring efficiency and accuracy in your work,
• represent and demonstrate our core values!

What we offer

We offer great rewards and benefits including:

• excellent supervision, peer support, learning opportunities and career prospects,
• retail and lifestyle discounts,
• free DBS check,
• electric car salary sacrifice scheme,
• 24/7 counselling and support
• and Blue Light Card eligibility.

How to apply

Sound good? We would love to hear from you. Click the button to ‘APPLY NOW.’