Recycling Site Operative – Customer‑Focused & Outdoors

Biffa Waste Services; Frome; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Career development

Pension scheme

Discounts (retail & leisure)

Job summary

Biffa Waste Services in Frome is seeking a Site Operative to support the day-to-day operation of the recycling centre. You will assist the public with waste disposal and sorting, help maximise recycling, and safely direct site traffic.

You’ll maintain records, ensure compliance with licences, and contribute to a clean, safe site. This role requires strong customer service, teamwork, and a commitment to health and safety, with duties outdoors in all weather and on weekends/bank holidays as

Qualifications

• Customer service and communication skills are required.
• Comfortable working directly with the public.
• Ability to work as part of a team and use your own initiative.
• Able to handle difficult situations professionally.
• Interest in recycling and waste segregation.
• Basic literacy, numeracy and record-keeping skills.
• Reliable, self-motivated and able to manage competing priorities.
• Comfortable working outdoors in all weather conditions.
• Willing to work weekends and bank holidays.
• Strong commitment to health and safety.

Responsibilities

• Support the safe and efficient day-to-day operation of the recycling centre.
• Assist and advise the public with disposal and segregation of waste.
• Help maximise recycling by ensuring waste is correctly sorted and segregated.
• Direct and control site traffic to ensure the safe movement of vehicles and site users.
• Monitor waste entering the site to ensure it complies with site licence requirements.
• Assist with the safe handling and segregation of hazardous and special waste.
• Keep the site clean, safe and well maintained, including basic housekeeping and maintenance duties.
• Maintain site records and complete relevant paperwork accurately.
• Help prevent unauthorised tipping, theft and other inappropriate use of the site.
• Deliver excellent customer service and represent Biffa in a professional and positive manner.

Skills

Customer service

Communication

Teamwork

Initiative

Health & safety

Outdoor work

Job description

Biffa Waste Services in Frome is seeking a Site Operative to support the day-to-day operation of the recycling centre. You will assist the public with waste disposal and sorting, help maximise recycling, and safely direct site traffic.

You’ll maintain records, ensure compliance with licences, and contribute to a clean, safe site. This role requires strong customer service, teamwork, and a commitment to health and safety, with duties outdoors in all weather and on weekends/bank holidays as