Recruitment Resourcing Lead/Manager

Phoenix Resourcing Services; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Phoenix Resourcing Services is seeking a Recruitment Resourcing Lead/Manager to lead a seven-strong delivery team across London and the South East. You will drive candidate delivery, performance, and process improvements to support growth.

The role requires hands-on leadership, coaching and a track record of meeting recruitment KPIs and GP targets, along with a strategic delivery approach to build strong candidate pipelines.

Qualifications

• Experience leading recruitment/resourcing teams.
• Proven ability to deliver candidate recruitment targets.
• Strong leadership, coaching and performance management skills.
• Commercial awareness with GP targets knowledge.
• Experience in London/South East recruitment markets.

Responsibilities

• Lead a team of seven recruitment delivery consultants.
• Set objectives, KPIs and delivery expectations.
• Hands-on sourcing, engagement and delivery.
• Improve processes and MI reporting.
• Develop candidate pipelines across Engineering, Technical and Built Environment.
• Collaborate with consultants and management to ensure strong candidate supply.

Skills

People leadership

Delivery management

KPIs & performance management

Stakeholder management

Recruitment strategy

Tools

LinkedIn

Recruitment databases

AI recruitment technology

Job description

Call for more information on this position:

Job reference: AS-9

Date posted: 21/10/2026

£40,000–£55,000 Basic + Quarterly Delivery Bonus

PRS is continuing to invest in the growth of its established recruitment business and is looking for an experienced Recruitment Resourcing Lead / Manager to lead and develop a high-performing candidate delivery function across London and the South East.

Established in 1999, PRS has built a strong reputation across Facilities Management, Engineering, Technical Services, Data Centres, Construction, Building Services and the wider Built Environment.

We are looking for an experienced recruitment or resourcing professional who is passionate about candidates, understands what great delivery looks like and, most importantly, can lead by example.

This is a genuine leadership opportunity for someone who wants to build, develop and drive a team — not simply manage a process.

The Role

As the Recruitment Resourcing Lead / Manager, you will lead a team recruitment delivery consultants, taking responsibility for candidate delivery, team performance, process improvement and overall commercial output.

You will be expected to set the standards, establish clear expectations and lead from the front — demonstrating the sourcing, candidate engagement and delivery behaviors you expect from your team.

Working closely with PRS’s recruitment consultants and management team, you will ensure we have the right candidates, processes and delivery infrastructure to support continued business growth.

Key Responsibilities

Leadership & Team Management

• Lead, motivate and develop a team of approximately seven recruitment/resourcing professionals.
• Set clear individual and team objectives, KPIs and delivery expectations.
• Lead by example, remaining hands-on with candidate sourcing, engagement and delivery.
• Coach and mentor team members to improve performance and develop their recruitment careers.
• Conduct regular performance reviews, 1-to-1s and pipeline reviews.
• Identify strengths, development requirements and performance issues within the team.
• Create a positive, accountable and high-performance culture.
• Take ownership of team results and ensure agreed commercial targets are achieved.

Commercial & Delivery Performance

• Take responsibility for delivering Gross Profit targets for the teams and indivduials
• Develop and implement a clear delivery strategy to support this GP target.
• Monitor team performance against GP, placements, candidate activity, conversion and pipeline KPIs.
• Analyse management information and identify opportunities for improvement.
• Ensure recruitment consultants receive the candidate support required to maximise vacancies and client opportunities.
• Develop strategies to increase candidate placement, redeployment and repeat business.
• Identify gaps in delivery and implement corrective action quickly.
• Continually improve productivity, candidate conversion and overall team output.

Candidate Sourcing & Resourcing

• Develop and maintain strong candidate pipelines across Engineering, Technical and Built Environment markets.
• Ensure the team adopts proactive rather than purely reactive sourcing methods.
• Oversee the complete candidate journey from attraction and initial engagement through to placement and aftercare.
• Develop effective database marketing and candidate engagement campaigns.
• Maximise PRS’s existing candidate database and PSL relationships across London and the UK.
• Utilise LinkedIn, recruitment databases, advertising, referrals, networking and other sourcing channels effectively.
• Ensure candidates receive a professional, responsive and consistent experience throughout the recruitment process.
• Develop talent pools for both current vacancies and future business requirements.

Recruitment Strategy & Process

• Review and continuously improve PRS’s candidate delivery and resourcing processes.
• Introduce consistent best-practice recruitment procedures across the team.
• Develop efficient systems for sourcing, registration, onboarding, compliance, referencing and candidate management.
• Identify opportunities to use recruitment technology, automation and AI to improve delivery.
• Establish meaningful MI and reporting to understand performance and identify trends.
• Develop attraction strategies and recruitment campaigns for difficult-to-source skill sets.
• Ensure the team operates within agreed recruitment procedures, compliance requirements and company standards.

Stakeholder Management

• Work closely with recruitment consultants, account managers and senior management.
• Understand current and future recruitment requirements and translate these into effective sourcing strategies.
• Provide recruitment market insight, including candidate availability, salary levels and skills shortages.
• Build strong relationships with candidates, ensuring PRS remains a recruiter of choice within its specialist sectors.
• Support the development of new recruitment solutions and delivery models.
• Act as a senior point of contact for candidate delivery and resourcing matters.

The Ideal Candidate

We are looking for an experienced recruitment professional who has progressed into a leadership, delivery or resourcing management position.

You will need to demonstrate genuine recruitment or resourcing experience rather than a purely HR background.

The successful candidate is likely to have experience as a:

• Recruitment Manager
• Resourcing Manager
• Talent Acquisition Manager
• Senior Recruitment Consultant with leadership responsibility
• Recruitment Delivery Manager
• Candidate Delivery Manager
• Senior Resourcing / Delivery Lead
• Talent Delivery Manager
• Significant experience within recruitment, resourcing or talent delivery.
• Proven experience managing, coaching or leading recruitment professionals.
• Strong understanding of candidate sourcing and delivery.
• Experience managing recruitment KPIs and performance.
• Experience building and managing candidate pipelines.
• Strong knowledge of modern sourcing techniques and recruitment technology.
• Commercial awareness and an understanding of Gross Profit, revenue and recruitment performance.
• Experience working towards demanding recruitment targets.
• Strong communication, influencing and stakeholder-management skills.
• A hands-on approach to recruitment and candidate delivery.
• The confidence and personality to lead a team and hold people accountable.

The Leadership Style We Are Looking For

This role requires someone who is prepared to lead from the front.

We are not looking for a manager who simply reviews spreadsheets and delegates activity.

You will be expected to understand the detail of recruitment, demonstrate best practice, get involved when required, coach through real situations and set the pace for the team.

You will be responsible for creating an environment where people understand what good looks like, know what is expected of them and have the support and accountability required to deliver.

If your approach is “do as I say”, this probably isn’t the role for you.

If your approach is “watch me, let’s do it together, and then I’ll help you become better at it”, we’d like to hear from you.

What Success Looks Like

Over your first 12 months, success will be measured through:

• Building and developing a team of seven high-performing delivery professionals.
• Improving candidate pipelines and conversion.
• Increasing productivity and placement output.
• Supporting the wider recruitment team with high-quality candidate delivery.
• Developing improved sourcing and recruitment processes.
• Embedding effective recruitment technology and automation.
• Creating a strong candidate experience and PRS employer/recruiter brand.
• Delivering GP targets .

What PRS Offers

This is an opportunity to join an established recruitment business with strong foundations and help shape its next stage of growth.

You will have the opportunity to influence recruitment strategy, develop people, introduce new technology and processes, and build a delivery operation capable of significant commercial growth.

We want good people who want to progress, develop their careers and contribute to the future of the recruitment sector.

Package

£40,000–£55,000 basic salary, depending on experience
Quarterly delivery bonuses
Leadership responsibility for a team of approximately seven
Significant commercial responsibility
London / South East remit
Hybrid working

Recruitment Resourcing Lead/Manager City Of London, GB