Recruitment Resourcer

Hales Group; Letchworth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Hales Group in Letchworth is seeking a Recruitment Resourcer to support the recruitment cycle across multiple sites. You will attract, screen and register candidates, and coordinate interviews.

Strong IT literacy (Outlook, Word, Excel) and experience in an administrative or customer service role in a fast-paced environment are essential. A driving licence and access to a vehicle are required.

Qualifications

• Experience in an administrative/customer service sales support role in a fast-paced, commercial organisation.
• Experience working in a regulated environment and/or within strict compliance guidelines.
• Familiarity with recruitment processes or HR tasks is advantageous.

Responsibilities

• Identify and attract suitable candidates using job boards, social media and internal databases.
• Monitor responses and applications; manage them efficiently and promptly.
• Pre-screen candidates via telephone or in person and assist with pre-employment processes.
• Conduct screening and registration interviews via telephone/Zoom/face to face.
• Arrange interviews and coordinate with candidates and interviewers.
• Ensure candidate records comply with company guidelines and UK eligibility to work requirements.
• Maintain communications with candidates via calls, WhatsApp, emails and social channels.
• Support marketing efforts including social media activity and posting adverts.

Skills

Administrative experience

Customer service

Social media awareness

IT literacy

Proactive communication

Education

Experience in recruitment or HR

Tools

MS Outlook

MS Word

MS Excel

CRM systems

Job description

Recruitment Resourcer

Letchworth, Hertfordshire

Maternity Cover Contract, 12 months

Start - September

About Us

Hales Group are a leading recruitment agency dedicated to providing staffing solutions across various sectors. We are seeking a Resourcer / Administrator to join our team in Letchworth. The successful candidate will play a crucial role in the recruitment process, ensuring that we attract, engage, and manage candidates effectively on a day to day basis.

Although this position is based in Letchworth, this role requires travel to other sites, including Client site locations so a driving licence and access to own vehicle is essential.

Key Responsibilities

• Identify and attract suitable candidates using various job boards, social media platforms, and bespoke in-house databases
• Monitor responses and applications received, ensuring they are managed efficiently and promptly
• Pre-screen candidates via telephone or in person, according to branch guidelines and assisting with any pre-employment processes, including via telephone and face to face
• Completing screening interviews with candidates via telephone and full registration interviews via telephone/ Zoom and face to face
• Arrange interviews as necessary, coordinating with candidates and interviewers to ensure a smooth process
• Ensure all candidates are appropriately registered and their files are compliant with company guidelines and legal obligations regarding Eligibility to Work in the UK and identification
• Regular communication with candidates via telephone, WhatsApp, emails - chasing outstanding information
• Assisting with marketing initiatives including use of social media
• Ensure vacancy lists, websites, job boards and window and in-branch presentations are kept up to date and relevant
• Writing, creating and posting job adverts on recruitment job boards and social media
• Proactively marketing candidates to clients
• Use of social media in day to day activities to attract candidates, advertise jobs
• Input weekly payroll information into appropriate systems, ensuring accuracy and timeliness
• Maintain accurate and up-to-date records of candidate interactions and status using in-house CRM system
• General administrative support including but not limited to typing of correspondence, maintaining accurate, efficient filing systems and archives, maintaining adequate stationary stocks and a tidy and inviting reception area

The successful applicant will

• Have experience in an administrative/customer service sales support role for a fast-paced, commercial organisation
• Have worked within a regulated sector and/or proven experience of working within strict compliance guidelines
• Previous experience of working in recruitment would be advantageous but not essential. Applicants must be IT literate in MS Outlook, Word, Excel and experience of using bespoke software, such as CRM systems.
• Be confident in the use of social media - including Facebook and Instagram
• Be self-motivated and able to identify opportunities, be tenacious and resilient and be a confident communicator
• Be able to work unsupervised using own initiative and as part of a team
• Hold effective interpersonal skills to be able to communicate effectively both verbally and written to support staff, workers, customers, senior management and other key professionals
• Proven knowledge of the recruitment industry or experience within an HR role including payroll processes and an in-house CRM system is desirable but not essential.

Personality

• Ability to maintain composure in a challenging situation
• Willing to learn, take on new challenges and develop skills base
• Is able to work as part of a team and on a one-to-one basis
• Flexibility in relation to hours of work and location to meet the changing needs of the business