Recruitment Operations Assistant

Pertemps Open University; Milton Keynes; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

The Open University is seeking a Recruitment Operations Assistant on a temporary contract in Milton Keynes. You will join the People Services team to support candidates and hiring managers throughout the recruitment lifecycle, including onboarding.

The role is hybrid, 37 hours per week, with start on 14 September 2026 and end on 24 December 2026. Ideal candidates are organised, proactive administrators who enjoy helping people and can manage multiple tasks to ensure a smooth candidate experience.

Qualifications

• Previous administration and customer service experience.
• Strong organisational and time management skills.
• Confident communicator with candidates and stakeholders.
• Excellent attention to detail and ability to manage multiple tasks.
• Strong written and verbal communication.
• Proactive with learning new systems.

Responsibilities

• Acting as the first point of contact for candidates and hiring managers.
• Coordinating interviews and assessment activities.
• Carrying out candidate screening calls.
• Managing pre-employment checks and Right to Work documentation.
• Producing offer letters and supporting onboarding activities.
• Updating recruitment records and maintaining accurate data.
• Responding to candidate queries and requests for reasonable adjustments.
• Working across multiple systems and processes to ensure recruitment activities are completed accurately and on time

Skills

Customer service

Time management

Communication

Attention to detail

Microsoft Office

Tools

Outlook

Teams

Microsoft Office

Job description

Recruitment Operations Assistant (Temporary Contract)

Start Date: 14th September 2026

End Date: 24th December 2026

Milton Keynes (Hybrid)

£14.16 per hour Full Time

37 hours per week, 8:30am to 4:30pm / 9am to 5pm

Pertemps are recruiting for a Recruitment Operations Assistant to join The Open University's People Services team. This is an excellent opportunity for an organised and customer-focused administrator to gain experience in a busy recruitment environment, supporting candidates and hiring managers throughout the recruitment lifecycle.

Working as part of a team, you will play a key role in delivering a seamless candidate experience from application through to onboarding. This role would suit an experienced administrator who thrives on organisation, enjoys helping people and isn't afraid to pick up the phone. The team are looking for someone who can confidently manage detailed processes, stay calm under pressure, and take ownership of tasks from start to finish.

Duties of a Recruitment Operations Assistant:

• Acting as the first point of contact for candidates and hiring managers
• Coordinating interviews and assessment activities
• Carrying out candidate screening calls
• Managing pre-employment checks and Right to Work documentation
• Producing offer letters and supporting onboarding activities
• Updating recruitment records and maintaining accurate data
• Responding to candidate queries and requests for reasonable adjustments
• Working across multiple systems and processes to ensure recruitment activities are completed accurately and on time

Requirements for a Recruitment Operations Assistant:

We are looking for someone who is an experienced customer-focused Administrator, who is highly organised and proactive. You will need to be a confident communicator and provide an excellent service to new starters during the whole onboarding process.

Essential:

• Previous administration and customer service experience
• Strong organisational and time management skills
• Confidence speaking with candidates and stakeholders over the phone
• Excellent attention to detail and the ability to manage multiple tasks simultaneously following processes.
• Strong communication skills, both written and verbal
• Good IT skills, including Outlook, Teams and Microsoft Office
• A proactive approach and willingness to learn new systems and processes

Desirable

• Recruitment administration experience
• Recruitment onboarding experience
• SAP SuccessFactors experience

Equality, Diversity & Inclusion

The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.